Abstract: This case for teaching knowledge management uses an episode of Mobil (now ExxonMobil) Masterpiece Theatre, “Shooting the Past,” and specifically the relationships among characters and objects, as a metaphor for knowledge management. The paper provides a written excerpt for use without the video; however, one can excerpt the video, available from WGBH
Journal Articles
Journal, magazine, and newsletter articles relevant to Knowledge Management education and the Knowledge Management career profile
Umfassende Weiterbildung in wissensorientiertem Management
Zusammenfassung: Wissensbasierte Arbeit stellt weitgehend neue Anforderungen an die Manager. Die entscheidende Resource steckt in den Köpfen der Mitarbeiter und entzieht sich direkter Kontrolle. Deshalb verstehen wir unter Wissensmanagement weniger das Management von Wissen an sich, sondern vielmehr von Wissensarbeit und Wissensarbeitern. Adäquate Rahmenbedingungen auf verschiedenen Ebenen bieten Mitarbeitern die Voraussetzung, mit dieser Resource
The Chief Ignorance Officer (CIO)
Abstract: In recent years, the chief knowledge officer has found a home in the executive suite as companies have come to realize that often their single most important asset is their intellectual capital. The time may be ripe, though, for the CKO to be joined by the “CIO”—a manager not of information but of
Knowledge Management Competencies and Education for LIS Professionals
Abstract: …Although LIS professionals play the role of information managers in handling organization’s documents and explicit knowledge, to establish a strong position in a KM environment they need to extend their roles by managing employee’s tacti knowledge on the basis of their distinctive knowledge-handling skills (Al-Hawamdeh, 2005). However, to help LIS professionals be involved
Knowledge champions to facilitate knowledge management
Abstract: Executives and strategists have long recognized the value of knowledge as a primary driving source for a firm’s sustainable competitive advantage – hence the creation by many firms of a position called the chief knowledge officer (CKO). However, many people have proposed differing perspectives and models relating to the concept of knowledge management.