Abstract: Earlier this year, RRU’s Knowledge Management Programs launched an on-line course on Communities of Practice: KM 650. “We chose this topic for several reasons,” says acting program director Alice MacGillivray. “Most importantly, we were hearing from KM representatives in government and industry that community leadership is increasingly important and more challenging than it
Journal Articles
Journal, magazine, and newsletter articles relevant to Knowledge Management education and the Knowledge Management career profile
Role of Information Professionals in Knowledge Management Programs
Abstract: The implementation of a knowledge management program in an organization has the potential of improving customer services, quickly bringing new products to market, and reducing cost of business operations. Information technologies are often used in knowledge management programs in informing clients and employees of latest innovation/development in the business sector as well as
Knowledge Management vs. Competitive Intelligence
Abstract: Competitive Intelligence (CI) and Knowledge Management (KM) are hot topics around many organizational water coolers. Yet little has been written on how they interrelate or how to improve the mutual competencies of CI and KM workers. In the following article first published in the July-Aug edition of Competitive Intelligence magazine (Vol 6, Number
Training strategies to promote the ability to learn
Abstract: Knowledge management has attracted much attention as a key strategy to organizational success and survival in today’s unpredictable and highly competitive environments. And yet, unless people in organizations possess the learning capability to use knowledge creatively, a well‐developed knowledge management system cannot be directed at sustaining profitability. Managing knowledge involves both perspectives and
Line managers as knowledge sharing facilitators
Abstract: As human resource management (HRM) and knowledge management are still new areas of research, if we assume the co‐existence of strategic integration, and devolution of HRM responsibilities to line managers, then we can see that an organisation’s strategic intent could be to maximise the contribution of employee’s knowledge and skills, through creating competitive