Abstract: In order for knowledge management (KM) to thrive, an organization requires a combination of conditions that form the runway from which a KM initiative can take off. There is general agreement that technology, human resources, organizational culture, and leadership are among the key enablers of successful KM. The intentions and actions of knowledge
Publications
Books, articles, and press releases relevant to Knowledge Management education and the KM career path
Knowledge Champions for Knowledge-Centered Support
Abstract: Many knowledge management initiatives start out strong but lose effectiveness over time. We have found in our customer base that there are natural Knowledge Champions that emerge organically, and they have been instrumental in keeping up the momentum of the knowledge programs at their companies. It is important to identify them based on
Who is in the Knowledge Management Team?
Abstract: The purpose of the organisation’s Knowledge Management (KM) team is to provide knowledge management services and solution to the organisation. By KM I mean the ability to learn from experience (and continuously improve and build value and capability), to innovate, to share knowledge as a community, and to apply ever-improving standards of performance
Notes on “Tomorrow’s KM Leaders: Education for KMers!” panel @ KMWorld 2021
Abstract: Does formal graduate education in KM or alternative and varied experience provide the best preparation and pathway to KM employment? These are my notes from the KMWorld Connect 2021 Conference. I’m publishing them as soon as possible after the end of a session so they may contain the occasional typographical
Knowledge Management Training (APQC Resource Collection)
Abstract: This collection offers guidance on training employees to participate in, leverage, and promote knowledge management. The best practices focus on four segments of the workforce: Learners who access, absorb, and use organizational knowledge Contributors who submit tips and lessons, answer questions, and otherwise share know-how