Abstract: Oliver Rolfe is the Head of Knowledge for KPMG in the UK. He has been with the firm for nearly 17 years in a number of roles in the knowledge, technology and information risk area. After heading up the firm’s Information Protection area for the past three years, he has returned to knowledge
Publications
Books, articles, and press releases relevant to Knowledge Management education and the KM career path
Power-influence for the Knowledge Leader
Abstract: Knowledge management (KM) has been found to be a critical success factor for organizational performance. However, most organizations are found to be purely focused on the technological perspectives of KM initiatives at the expense of people perspective. They fail to realize that the success of any KM system relies upon the acceptance and
“Mary Poppins” Knowledge Management Practitioner
Abstract: I am a KM Practitioner. Here is Why I Feel like Mary Poppins. 1) Our job descriptions 2) Our bag of tricks 3) Our status as outsiders Being a part of the SIG-KM community, however, reminds me that there are other people out there
Chief Knowledge Officer (Team)’s Job
Abstract: At the highest level, Chief Knowledge Officer job, or CKO job, includes managing the processes, practices and technical specifications for the capture, retention and use/reuse of an organization’s knowledge. Many organizations infuse knowledge management into content creation and collaboration, distributing Chief Knowledge Officer job through content leaders, marketing, and line-of-business
Qualities of an Effective Knowledge Manager
Abstract: When introducing knowledge management (km) strategy to an organisation, overcoming hurdles and helping people understand km is just the first step. What are the other key qualities of an effective Knowledge Manager? With the help of our km guru, Paul Whiffen, we explore some common km challenges and 7