Abstract: The three cases in this chapter were selected for illustration and discussion about the key roles and accountabilities of the CKO. All names, dates, places and organizations have been disguised at the request of the authors and/or organizations. Each case is presented from both a practitioner’s and academic’s perspective. Our main content ion
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Books, articles, and press releases relevant to Knowledge Management education and the KM career path
Roles of librarians as knowledge professionals
Abstract: Knowledge and Knowledge Management have emerged as a current ‘hot issue’ for many organizations. This paper starts by exploring the definition of knowledge and knowledge management. It then considers the partnership for knowledge management, and especially how librarians as knowledge professionals, users, and technology experts can contribute to effective knowledge management. It is
Knowledge Management Sponsor Characteristics
Abstract: I’ve been thinking recently about the role of sponsorship in enabling knowledge management, and it took me back to some Change Management principles which I learned from ChangeFirst, when I was responsible for Change Management as well as Knowledge Management at Centrica.The ChangeFirst model was based on Darryl Connor’s “Managing at the speed
Hidden Knowledge Facilitators in R&D Online Communities
Abstract: Some firms use hidden knowledge facilitators (HKFs) to facilitate knowledge sharing among employees within intrafirm online communities. These firms hope for enhanced knowledge sharing outcomes within their organizations without letting employees know that HKFs exist. Yet, the extent to which HKFs’ interventions are effective remains unknown to researchers and managers. Built on the
Chief Knowledge Officer path in a security organization?
Abstract: For the past several months I’ve waffled back-and-forth on whether I want to keep working for myself or go back to the corporate world. I like the freedom of choosing what projects and clients I support, but I dislike the overhead & solitude of being a one woman show. I know one thing