Influence of behaviour on knowledge transfer | #KMers chat 7/12/11 16:00 @twitter http://bit.ly/oy4ZXp | Original message » @heinz @JoachimNiemeier kommt zum @akwm-Symposium (Okt., KA). Sonderkonditionen (2for1) für @xingKM-Mitglieder http://tinyurl.com/241WMsym in reply to heinz | Original message » RT @xingKM: xingKM sucht domain- und webhost-Sponsor für das xingKM wiki für ein Jahr. Jeder
KMedu Resources
Literature, media, communities, links, etc. relevant to Knowledge Management education and the Knowledge Management career profile
KMedu Hub’s Daily Twitter Updates for 2011-07-07
RT @PassauRT: RT @AcademicConf 12th European Conference on Knowledge Management – ECKM 2011, University of Passau, Germany. 1-2 Septemb … | Original message » RT @cogneon Die Entscheidung ist heute gefallen: wir werden @mixxt_de in Zukunft als Plattform für unsere Community verewenden.#top ;-) in reply to cogneon | Original message »
KMedu Hub’s Daily Twitter Updates for 2011-07-06
KM Singapore 2011 (Riding the Wave of Experience), 31.8- 2.9.2011 Register! http://www.kmsingapore.com #KMedu @ikms_singapore | Original message » Knowledge Leadership Associates (ZA): General/specialized KM courses http://www.knowlead.co.za/info-courses/ Next "Basic KM" Aug'11 #KMers | Original message » RT @stangarfield: Trackback Tuesday: July 5-9 training @BEtreat Leading #communities of practice & networks http://goo.gl/fb/GbzdK http:
KMedu Hub’s Daily Twitter Updates for 2011-07-05
RT @DavidGurteen: Workshop: Implementing Knowledge Cafes for business purpose, London 13 Sept http://bit.ly/lJaCjO #KM #KCafe | Original message » RT @kdelarue: Some great speakers at the actKM Annual Conference in October. (And it's in Melbourne this year!) You should be there: htt … | Original message » So, just what is
Customer Knowledge Management Competencies
Abstract: The purpose of this research is to understand the way a CRM project implementation may contribute to the success of the project. The approach of Knowledge Management Strategic Alignment was used as a theoretical framework and a case study was realised for this end. The case study allowed exploring the role of customer



