Chief Learning Officer Symposium (CLO Symposium)*

Chief Learning Officer Symposium (CLO Symposium)*

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The Chief Learning Officer Symposium (CLO Symposium), organized by BetterWork Media Group’s Chief Learning Officer magazine, is a spring and fall event for corporate learning practitioners only. It brings together the corporate learning community for two and a half days of expert presentations, workshops and networking opportunities. The CLO Symposium represents Chief Learning Officer’s dedication to the growth and advancement of the learning industry.

  • Until 2021, two times a year (Spring & Fall), since 2022 in Fall only.
  • Until 2021, in conjunction with the CLO Learning in Practice Awards (in Fall, since 2004) and the CLO Learning Elite Awards (in Spring, since 2011) ceremonies
  • Partner Workshops and Spotlight Workshops
  • Since 2015: CLO Accelerator pre.conference course
  • 2016-2018: Spring Symposium re-branded as CLO Symposium; Fall Symposium re-branded as CLO Symposium+PLUS
  • 2005-2006: CLO Europe-Middle East-Africa (EMEA) Symposium

Symposium History:

CLO Symposium 2025 – Online Edition, January 21-24, 2025, Virtual venue

Symposium Theme: TBD

    Conference Program TBD

CLO Symposium 2024, October 21-23, 2024, University of Arizona, Tucson, AZ, USA

Symposium Theme: 20th Anniversary! Learning Leads the Way: A People + Business Strategy for the Future

    Note: The symposium was originally scheduled for October 7-9, 2024

    Workshops:
    Scary Good Strategies: 5 Tips for Implementing Academic-Style Learning
    Coaching as a Strategic Lever: Maximizing ROI Across Engagement, Retention, Mobility and Talent Development
    Bridging the Gap: Aligning L&D Programs With Business Priorities and Measuring Impact
    AI in Action: 3 Trends Shaping L&D Efficiency for 2025
    Building Real Change Through Skills Mapping
    AI-Driven Leadership Development: The Power of Practice
    Transforming the Approach to Talent
    The Role of Strategic, Business-centric Learning in a Skills-based, Learner-centric Organization

    Spotlight Workshops:
    Empowering Leadership at the University of Alabama at Birmingham Medicine and Health System: A Strategic Development Initiative
    The Role of L&D in a VUCA World

    CLO Panel Discussions:
    Charting a Course Through the Modern Skilling Landscape

    Keynotes:
    The Mentorship Edge: Unlocking Potential, Nurturing Growth and Creating Explosive Impact
    Navigating the Future: Skills as Currency in Dynamic Workspaces
    Gold Medal Mindset: The Blueprint for Peak Performance

    Fireside Chats:
    Desertside Chat: A Conversation with 2023 CLO of the Year

    CLO Power Hours: (TED-style FastTalks)
    The Fast Five: How to Use Alternative Credentials to Ignite Upskilling in the Workforce
    Creating a Culture of Commitment: Insights for Contemporary Leaders
    Navigating Change: Strategies for the Evolving Workplace
    A New Model of Higher Education: A Coalition for Your Workforce
    Engaging the Human Behind the Learner
    3 Powerful Decisions to Accelerate Your Learning Leadership
    Your Learners’ Potential: The Future of AI in L&D
    Using Coaching to Overcome VUCA and Strengthen Strategic Leadership

    Partner Spotlight Interviews:
    CANCELLED

    Fast Track to Success: Spotlight on the CLO Accelerator
    The ISO Standard for L&D Metrics – Its Importance for the Profession

    Award Events:
    LearningElite Gala
    Learning in Practice Awards Ceremony

CLO Symposium 2023, October 16-18, 2023, San Diego, CA, USA / Virtual venue

Symposium Theme: All Eyes on the Future: Building a Culture of Lifelong Learning

    Workshops:
    Innovate to Elevate: Mastering the Future of Workforce Excellence
    The Skills-Based Organization: Navigating Next
    CLOs: Heroes of the AI Economy — Helping Companies Rethink and Adapt
    Building a Coaching Strategy That Cultivates a Coaching Culture
    The Future of Learning Is Experimental: Lessons in Using AI for L&D
    The Evolving DEI Landscape: Why Inclusion Remains Imperative
    The Transformative Impact of Servant Leadership on Team Effectiveness
    The Recipe for an Award-Winning L&D Organization (Literally)
    Applying Generative AI to L&D
    The New ISO Standard for L&D Metrics
    The Career Growth Journey: Building Pathways for Internal Mobility

    CLO Panel Discussions:
    Chasing the Elusive ‘Culture of Learning’: How L&D Leaders Can Leverage the C-Suite

    Keynotes:
    Solving Measurement Mysteries With the L&D Detective
    The Success Factor — Developing the Mindset and Skill Set for Peak Performance
    The End of Business as Usual

    CLO Power Hours: (TED-style FastTalks)
    The Transformation of Work & Leadership in an Evolving Business Landscape
    – Work Trends: New Workplaces and New Workflows
    – Why Be a Unicorn When You Can Be a Legend? Becoming a Legend in Your Leadership
    The Journey to Lifelong Learning: Powering up the Workforce of Tomorrow
    – How Technology is Transforming Learning Program Design
    – Building a Coachability Culture: A New Catalyst for Impact
    – Leading by Learning: Utilizing the Latest Technologies to Reskill and Upskill the Health Care Workforce of Tomorrow

    Poolside Chats: Voices of CLO Live Podcast

    Partner Spotlight Interviews:
    A Conversation with Melissa Daimler, Chief Learning Officer at Udemy

    Award Events:
    LearningElite Awards Ceremony & After-Party, Oct 15
    Learning in Practice Awards Ceremony & After-Party, Oct 16

    Pre-conference Courses:
    CLO Accelerator Course (Oct 14-15, certification)

CLO Symposium 2022, October 18-20, 2022, Chicago, IL, USA Virtual venue

Symposium Theme: Revolutionary Learning in Transformative Times

    Note: The symposium was originally scheduled for October 3-5, 2022

    Workshops:
    The Future of Learning: Increasing the Agility of Your L&D
    How Do You Create a Coaching Culture? Coaches Share Their Advice
    Building Future-Fit Leaders Through Coaching
    How Moderna Is Elevating Learning to Serve Patients, People and Planet
    The Power of Curiosity
    Effective Use of Assessments for a Skills-Based Organization
    What Can Employers Learn From Amazon’s Career Choice Program
    Creating a Culture of Continuous Learning While Integrating Unique Industry Standards
    Embracing Virtual: Connecting and Communicating in the New World of Work
    Cognition and Metacognition for Leaders in a Post-COVID World

    Panel Discussions:
    The Rise and Reign of the Talent Marketplace
    A Map for the Metaverse: Learning on a Whole New Level

    Keynotes:
    Building A Team of Infinite Learners
    How to Build Gritty, Growth Mindset-Oriented Teams
    L&D’s Play book for the Future

    CLO PowerHours: FASTtalks w. Q&As
    Driving Innovation & Creativity for the Future:
    – How Senior Leaders Engage Empowered Employees
    – Harnessing the Power of Brainstorming for the Future of Work
    – Aligning L&D Planning with Risk Management Goals
    The Power of Mentoring:
    – The Simplification Imperative
    – Future-Proof Your Organization with DREAMs: Diverse Reverse Equitable Actionable Mentoring
    – Proving Upskilling ROI — How One Company Did It At Scale With Immersive Learning (was: Upskilling & Reskilling: What’s the ROI?)
    The Importance of Purpose, Meaning & Opportunity:
    – The ‘4+1 workweek’
    – Bridging the Gap in the Learning Experience by Aligning Key Insights
    – Human Connection Drives Learning Impact

    Research/Audience-Polling:
    TBD
    Understanding Your Coaching Strategy

    Voices of CLO Podcast Recording:
    Revolutionary Learning in Transformative Times

CLO Symposium Fall 2021, October 5-6, 2021, Virtual venue

Symposium Theme: Resilient, Fluid & Fearless: The Future of Learning

    Workshops:
    Unleashing Creativity: Organizational Purpose, Engagement & Diversity
    How Skill Data Can Demonstrate the Business Value of L&D
    The Business Case for Human Connection
    Why (and How) Employees Need to Learn How to Learn Differently in the Corporate World
    How Mitsubishi Achieved 99% Customer Satisfaction While Reducing Costs by 65%
    Earn Your Seat at the Table … With a Content Strategy
    The New SEC Rule on Human Capital Reporting: Requirements, Compliance, and What Comes Next

    CLO Challenge (attendees will be grouped into teams, banding together to create and present a strategic approach for tackling an outlined challenge)

    Panel Discussions:
    An Infrastructure for Lifelong Learning
    Closing the Equity Gap in Learning & Development
    Simulation Learning: Optimizing Behavior Change … at Scale

    CLO Power Hour (TED-style FastTalk w. Q&A)
    Coaching for Impact: Creating Organizational Changes That Last
    Learning in the Flow of Work — A Modern World That Needs a Different Breed of Talent
    Finding the “Spark” in Learning Again
    Evolving into Globally Inclusive Design (2021)
    Mind the Gap: How to Respond to the Future of Work
    Back to the Future With Learning

    Keynotes:
    WHIPLASH! – Learning in New, Ambiguous & Unpredictable Times
    Evolving Learning Culture: Using Lessons Learned from Learning Transformation to Navigate Our Future
    Virtual Fireside Chat (an in-depth look at a CLO career journey – head of talent and organizational development)

    Associated Events:
    CLO Learning in Practice (LIP) Awards Ceremony, October 13, 2021, Virtual

CLO Symposium Spring 2021

    Symposium CANCELLED!

    Associated Events:
    CLO Learning Elite (LE) Awards Ceremony, April 28, 2021, Virtual

CLO Symposium Fall 2020, October 19-20, 2020, Chicago, Illinois, USA Virtual venue

Symposium Theme: Design, Build, Inspire: The Future of Learning Learning in the New Age, and Beyond

    Note: The CLO Symposium Fall was scheduled for October 19-21, 2020

    Keynotes & Conversations:
    CLO Keynote Conversations
    Education, Learning, and Upskilling in the time of COVID: A Virtual Fireside Chat
    Panel Discussion – Educating on Empathy
    CLO Podcast Live Taping – Learning in the New Age, and Beyonding

    Partner Workshops:
    Purpose-Driven Learning: Putting Skills to Work
    Diagnostics and DEI: The New Face of Talent Assessment
    The LXP v. LMS Debate
    Avoid Zoom Doom: Humanize Learning With Modern Blended Strategies
    TED Masterclass: A Workshop for Improving Your Communication
    The Hard Side of Soft Skills – Part Deux
    Driving High Performance: Making Collaboration Work for You
    The Future of Work is Now: Strategies to Excel
    Learning to Lead Through Purpose
    How Vision Mapping Takes an L&D Strategy from Good to Great

    CLO PowerHour: (TED talk style)
    Four Keys to Employee Success: What We’ve Learned about Productivity and Talent
    “Free to Be You and Me” The Power of Authenticity and Allyship
    Going Old School in a New School World
    Defense Acquisition University (DAU): Next!

    CLO Learning in Practice (LIP) Awards Ceremony

    CLO LIP Award Winners 2020
    The 2020 CLO OF THE YEAR
    Sydney Savion, Chief Learning Officer, Air New Zealand

    THE BUSINESS IMPACT AWARD
    Division 1:
    Gold: John Kusi-Mensah, AVP, Global Distribution Academy, MetLife
    Division 2:
    Gold: Andrew Heifetz, Senior Manager – Global Technical Enablement, Akamai Technologies
    Silver: Mike Blanchette, Senior Director Global Enablement, Veeam Software Corp.
    Bronze: Jay Fortuna, Head of Learning and Development, Rewards Network
    Bronze: Matthea Marquart, Director of Administration, Online Campus, Columbia University School of Social Work

    THE BUSINESS PARTNERSHIP AWARD
    Division 1:
    Gold: Cardinal Health
    Silver: TechnipFMC
    Silver: XPO Logistics
    Bronze: Centene Corp.
    Division 2:
    Gold: ChenMed
    Gold: VNA Health Group
    Silver: Comscore
    Bronze: Texas A&M University
    Bronze: Veeam Software Corp.

    THE INNOVATION AWARD
    Division 1:
    Gold: Salvador Gutierrez, Corporate University Manager, General Motors Mexico
    Silver: Terrence Donahue, Corporate Director of Learning, Emerson Electric
    Bronze: Kristin Colber-Baker, Chief Learning Officer, Mars Inc.
    Division 2:
    Gold: Glenn Cermak, Global Director, Corporate Learning and Development, Qlik (Cermak has since moved on to a new Learning Consultant role with Skillsoft)
    Silver: Michael Sinno, Vice President, Learning and Development, National Insurance Crime Bureau
    Bronze: Tara D. Gray, Director, Organization Development, Texas A&M University
    Bronze: Ciara Taylor, Talent Management Learning Supervisor, City of Memphis

    THE STRATEGY AWARD
    Division 1:
    Gold: Simon Brown, Chief Learning Officer, Novartis
    Silver: Patrick Angel, Senior Director of Global Learning Solutions and Development, Valmont Industries
    Silver: Christopher Hall, Assistant Commissioner, U.S. Customs and Border Protection
    Bronze: Terri Hoskins, Senior Vice President and Chief Human Resources Officer, TBC Corp.
    Division 2:
    Gold: Greg Kruszewski, Senior Vice President of Business System Management, Ally
    Silver: Kristina Tsiriotakis, Global Director of Learning and Organizational Development, DECIEM
    Bronze: Sheryl Buscheck, Senior Director, Global Sales Enablement, Infoblox

    THE TALENT MANAGEMENT AWARD
    Division 1:
    Gold: Annette Wilson, Senior Manager, Talent Development, Thermo Fisher
    Division 2:
    Gold: Paula Dixton, Director of Professional Development, Greenberg Traurig
    Silver: Sarah Propernick, Manager, Training and Standards, Extended Stay America
    Bronze: Diana Nguyan, Learning and Development Program Coordinator, Apeel Sciences

    THE TECHNOLOGY AWARD
    Division 1:
    Gold: John Kusi-Mensah, AVP, Global Distribution Academy, MetLife
    Silver: Salvador Gutierrez, Corporate University Manager, General Motors Mexico
    Division 2:
    Gold: Danette Shaifer, Director, Greenberg Traurig

    THE TRAILBLAZER AWARD
    Division 1:
    Gold: Paul Peters, Technical Career Entry, NewFordTech
    Division 2:
    Gold: Katin Keirstead, Senior Director of Operations Systems, Planet Fitness
    Gold: Michael Sinno, Vice President of Learning and Development, National Insurance Crime Bureau
    Silver: Kristina Tsiriotakis, Global Director of Learning and Organizational Development, DECIEM
    Bronze: Jay Fortuna, Head of Learning and Development, Rewards Network

    EXCELLENCE IN ACADEMIC PARTNERSHIPS AWARD
    Gold: University of Memphis Global

    EXCELLENCE IN BLENDED LEARNING AWARD
    Gold: GP Strategies
    Silver: GP Strategies
    Silver: Entelechy
    Bronze: Roundtable Learning

    EXCELLENCE IN COMMUNITY SERVICE AWARD
    Gold: U.S. Cellular in partnership with JASON Learning

    EXCELLENCE IN CONTENT AWARD
    Gold: Steel Owl
    Silver: GP Strategies
    Bronze: Impact

    EXCELLENCE IN E-LEARNING AWARD
    Gold: SweetRush
    Silver: NovoEd
    Bronze: Allego

    EXCELLENCE IN PARTNERSHIP AWARD
    Gold: Explorance
    Silver: Raytheon Professional Services
    Bronze: GP Strategies

    EXCELLENCE IN TECHNOLOGY INNOVATION AWARD
    Gold: Gronstedt Group
    Silver: Raytheon Professional Services

CLO Symposium Spring 2020, April 20-22, 2020, Bonita Springs, Florida, USA Virtual venue

Symposium Theme: Lifelong Learning: Strategies for Learning Everywhere, All the Time

    Note: The CLO Symposium Spring was scheduled for April 6-8, 2020

    CLO Learning Elite (LE) Awards Ceremony

    2020 LE Award Winners
    Gold
    AT&T
    EY
    Vi
    Health Plan Institute, Kaiser Permanente
    KPMG
    MTM
    The Department of Veterans Affairs Acquisition Academy
    ManTech International
    Sidley Austin
    Emory University
    Nemours Children’s Health System
    Enterprise Holdings
    ADP
    ICICI Lombard
    Memorial Health Systems
    CVS Health
    U.S. Customs and Border Protection
    BlueCross BlueShield of North Carolina
    New York Life
    CareSource
    PJ Lhuillier
    BKD CPAs & Advisors
    Dish Network
    TVA
    Procore Technologies
    UL
    Love’s Travel Stops and Country Stores
    The Department of Veterans Affairs Office of Information and Technology, Talent Management Office
    Sysco Corp.
    Zions Bancorporation, N.A.
    Bankers Life
    Subway
    Siemens
    Center for Development of Security Excellence
    State Compensation Insurance Fund
    Siemens Healthineers
    FDIC Corporate University

    Silver
    G4S Secure Solutions USA Inc.
    Air New Zealand
    Veeam
    North Highland

    Bronze
    Caterpillar Financial Services
    Collaborative Solutions
    Mariani Premium Dried Fruit
    Persistent Systems Ltd.
    Zurich Insurance
    Forty Winks
    PV Fluid Products
    Mezocliq
    SWBC
    Southern California Edison
    Syneos Health

    Editor’s Choice
    KPMG: Learning Strategy
    Kaiser Permanente: Leadership Commitment
    AT&T: Learning Execution
    Vi: Learning Impact and Best Small Company
    EY: Best Performance Results
    Nemours Children’s Health System: Best Midsize Company

CLO Symposium Fall 2019, October 14-16, 2019, Chicago, Illinois, USA

Symposium Theme: Design, Build, Inspire: The Future of Learning

    CLO Learning in Practice Awards

CLO Symposium Spring 2019, April 1-3, 2019, Las Vegas, Nevada, USA

Symposium Theme: Faster, Better, Smarter: Creating a Future Ready Workforce

    Spotlight Workshops:
    Building a High-Performance Organization: Lessons in Theory and in Practice; Micro, Mobile and Measured: Our Learning Beyond the Classroom Strategy for the iGen Workforce; The Leadership Wisdom of Dogs; What L&D Should Do Now to Prepare for the Next Recession

    Partner Workshops:
    Achievement Unlocked: Analyzing the Rewards of Gamification Capabilities; Activate Talent & Unleash Potential; Leadership 480: Develop Leaders for Today, Tomorrow, and the Future; Learning in the Attention Economy; Show the Value of Learning by Running L&D Like a Business; Creating and Leading an Imaginative Learning Culture; Generational Differences: Optimizing Employee Engagement Strategies; How USA TODAY NETWORK Creates Personalized Learning Journeys; Preparing Today’s Workforce for Tomorrow; A GPS for Learning and Work. Eliminating the College/Workplace Gap; Empower Your Employees with Modern Learning, Communication and Performance Tools for Success; Empower Your Employees with Modern Learning, Communication and Performance Tools for Success; Driving Innovation with Personalized Learning; Prescription for Future Success: Leadership Development Lessons From Health Care

CLO Symposium Fall (Plus+) 2018, September 30 – October 2, 2018, Huston, Texas, USA

Symposium Theme: Leadership Through Learning

CLO Symposium 2018, March 26-28, 2018, Ft. Lauderdale, Florida, USA

Symposium Theme: Reimagining the Learning Experience

    Pre-conference Workshops:
    CLO Accelerator workshop, Mar 24-25

CLO Symposium+PLUS 2017, October 2-3, 2017, Huntington Beach, California, USA

Symposium Theme: The Talent Economy

    Pre-conference Workshops:
    CLO Accelerator workshop, Sep 30 – Oct 1

CLO Symposium 2017, April 24-26, 2017, Bonita Springs, Florida, USA

Symposium Theme: Learning: The Fuel of Performance

    Pre-conference Workshops:
    CLO Accelerator workshop, April 22-23

Fall 2016 CLO Symposium+PLUS, September 26-27, 2016, Scottsdale, Arizona, USA

Symposium Theme: The Talent Economy

    Pre-conference Workshops:
    CLO Accelerator workshop, Sep 24-25

Spring 2016 CLO Symposium, April 4-6, 2016, Amelia Island, Florida, USA

Symposium Theme: Learning Redefined

    Pre-conference Workshops:
    CLO Accelerator workshop, April 2-3

Fall 2015 CLO Symposium, October 12-14, 2015, Lost Pines, Texas, USA

Symposium Theme: The Nexte Evolution: Learning in a Time of Disruption

    Pre-conference Workshops:
    CLO Accelerator workshop, Oct 10-11 (NEW!)

Spring 2015 CLO Symposium, April 13-15, 2015, Miami, Florida, USA

Symposium Theme: Learning Intensity: Enterprise Education That Lasts

Fall 2014 CLO Symposium, October 6-8, 2014, Carlsbad, California, USA

Symposium Theme: Exploring New Approaches to Learning

Spring 2014 CLO Symposium, March 31 – April 2, 2014, Laguna Niguel, California, USA

Symposium Theme: Building Community: Learning’s Most Valuable Influence

Fall 2013 CLO Symposium, September 30 – October 2, 2013, Palm Springs, California, USA

Symposium Theme: Vision to Action: Learning’s Strategic Force

Spring 2013 CLO Symposium, March 17-20, 2013, Cedar Creek, Texas, USA

Symposium Theme: Home on the Range: Learning for a Globalized Workforce

Fall 2012 CLO Symposium, September 19-21, 2012, Colorado Springs, Colorado, USA

Symposium Theme: Learning That Lasts: Reaching New Levels of performance

Spring 2012 CLO Symposium, April 2-4, 2012, Miami Beach, Florida, USA

Symposium Theme: Creating a Culture of Learning

Fall 2011 CLO Symposium, October 12-14, 2011, Dana Point, California, USA

Symposium Theme: Game-Changing Learning: Development for the New Normal

Spring 2011 CLO Symposium, March 28-30, 2011, Amelia Island, Florida, USA

Symposium Theme: Learning Evolution: Alignment, Agility and Adaptability

Fall 2010 CLO Symposium, September 27-29, 2010, Dana Point, California, USA

Symposium Theme: Unleashing Learning: From Strategy to Execution

Spring 2010 CLO Symposium, April 12-14, 2010, Boca Raton, Florida, USA

Symposium Theme: The Networked Organization: Leading Learning in the New Economy

Fall 2009 CLO Symposium, September 28-30, 2009, Colorado Springs, Colorado, USA

Symposium Theme: Peak Performance: Pushing Your Enterprise to the Top

Spring 2009 CLO Symposium, April 6-8, 2009, Miami Beach, Florida, USA

Symposium Theme: Beyond Boundaries: Learning’s Impact Across the Organization

Fall 2008 CLO Symposium, September 24-26, 2008, Coronado, California, USA

Symposium Theme: Measuring Success: Learning’s Positive Impact on Business

Spring 2008 CLO Symposium, April 7-9, 2008, Orlando, Florida, USA

Symposium Theme: Orchestrating Change: Leading Organizations with Learning

Fall 2007 CLO Symposium, October 1-3, 2007, Tucson, Arizona, USA

Symposium Theme: The New Frontier

Spring 2007 CLO Symposium, March 12-14, 2007, Huntington Beach, California, USA

Symposium Theme: Producing Innovation in Your Organization

2nd CLO EMEA 2006 Symposium, November 13-15, 2006, Prague, Czech Republic

Symposium Theme: Learning Without Borders: Global Approaches to Workforce Development

Fall 2006 CLO Symposium, October 4-6, 2006, Austin, Texas, USA

Symposium Theme: The Learning Horizon: The Path to Organizational Effectiveness

Spring 2006 CLO Symposium, March 15-17, 2006, Amelia Island, Florida, USA

Symposium Theme: Driving Peak Performance: Critical Strategies for Learning Leaders

1st CLO EMEA 2005 Symposium, November 2-4 2005, Barcelona, Spain

Symposium Theme: Workforce Development for the Global Market

Fall 2005 CLO Symposium, September 28-30 2005, Huntington Beach, California, USA

Symposium Theme: The Speed to Competency: Developing People, Building Capabilities

    2005 Learning In Practice Awards

Spring 2005 CLO Symposium, April 6-8, 2005, Tucson, Arizona, USA

Symposium Theme: The Global Economy: New Demands, New Roles, New Skills

Fall 2004 CLO Symposium, September 29-October 1, 2004, Bonita Springs, Florida, USA

Symposium Theme: Innovations in Enterprise Education and Leadership Development

    Workshops:

    Track 1: Environment
    – Delivering Phenomenal Education for Competitive Edge
    – The Performance-Aligned Organization
    – Engaging People in Business Strategies

    Track 2: Human Capital
    – Leadership Development: Partnering With Universities
    – Tuition Assistance Programs: Building Corporate Productivity
    – Managerial Courage: Performance Feedback that Works

    Track 3: In Practice
    – Toronto Dominion Bank: Merging Two Cultures
    – Johnson & Johnson: Developing Managers with Blended Learning
    – Cingular Wireless: Solutions for Messy Knowledge

    Track 4: Learning Solutions
    – Corporate Learning: Improving Performance Through Leadership
    – Aligning Competencies and Education
    – A CLO’s Guide to University Partnerships

    Track 5: Productivity
    – Creating a Value Equation through Outsourcing
    – Driving Business Results through Workforce Performance
    – The New Finish Line: Business Results and ROI

    Track 6: Technology
    – Using Technology to Reach the Experienced Learner
    – Integrated Learning Systems: Supporting Business Goals
    – Transforming the Enterprise through Innovative Technology

    Panel Discussions:
    Developing Global Leaders
    Enterprise Education: Navigating Through Changing Times
    Future Competencies of the CLO

    Keynotes:
    The Future of Learning
    Keynote 2
    The Power of Full Engagement

    2004 CLO Learning In Practice Awards Luncheon

Spring 2004 CLO Symposium, February 16-18, 2004, Dana Point, California, USA

Symposium Theme: Managing the Business of Enterprise Learning

    Workshops:

    Track 1: Strategic Alignment with Business Goals
    – Creating Buy-In for Your Learning and Development Initiatives
    – Aligning Learning With Strategic Goals of the Enterprise
    – Communicating Business Goals
    – Where Do You Stand: Monitoring Alignment

    Track 2: Innovative Corporate University Alliances
    – Creating Alliances With Higher Education
    – Customized Degree Programs
    – Forming Successful Partnerships with Subject Matter Experts
    – Education as a Strategic Activity

    Track 3: Technology to Accelerate Learning
    – Expand the Scope of Learning through Organizational Governance
    – Collaboration Tools: The Global Solution
    – Technology-Driven Education Pathways
    – Integration: The Future of Learning Technologies

    Track 4: Marketing Learning to Build Awareness
    – Selling Learning Throughout the Enterprise
    – Building Awareness: Marketing Tools, Techniques and Technology
    – Branding Your Corporate Education
    – Marketing Education to Support the Corporate Culture

    Track 5: Metrics That Prove the Value of Learning
    – The Other 80%: Increasing Workforce Productivity
    – Learning From Learning Metrics to Improve Results
    – The Competency Gap: Validating Employee Skills & Productivity
    – Building a Balanced Scorecard

    Panel Discussions:
    Managing The Business of Enterprise Learning: Challenges and Opportunities
    The Network Connection: Working Partnerships For Delivering Online Education
    The Analyst View of the Corporate Education Marketplace
    CLO: New Competencies for a New Era in Learning

    Keynotes:
    The Business of Enterprise Education
    The Profit and Passion of Learning
    Creating the Largest Corporate University in Europe: Developing a University for the National Health Service in England
    Strategic Partnerships for a Well-Trained Workforce

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