
IMPACT! Community of Human and Organizational Learning Conference (IMPACT! CHOLearning Conference)*
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The IMPACT! Community of Human and Organizational Learning Conference (IMPACT! CHOLearning Conference), formerly the Community of Human and Organizational Learning Conference (CHOLearning Conference), the Human Performance, Root Cause, and Trending Conference (HPRCT Conference), and the Human Performance, Root Cause, and Trending Workshop, is the anual conference of the Community of Human and Organizational Learning (CHOLearning), formerly the Human Performance, Root Cause, and Trending Association (HPRCT Association).
The conference aims to examine the critical intersections of learning from events and normal work, sparking growth across all dimensions of enterprise.
Conference History:
33rd IMPACT! CHOLearning 2027, June 14-17, 2027, Clearwater, FL, USA
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Conference program TBD
32nd IMPACT! CHOLearning 2026, June 22-26, 2026, Denver, CO, USA
Sub-title: Elevating People, Processes, and Profitability. Reaching the Summit Together in Learning, Culture, and Community
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Pre-/Post conference Workshops Day:
ABCs of CHOLearning
How to Lead Event Reviews for Error-Based Incidents
Humans at Work: Tools, Practices, and System Design for Real Performance
Beyond Investigations: Practical Approaches for Learning More Effectively from Events
How to be a Better HOP Champion
Lean Won’t Survive Without HOP: Making Process Improvement Stick in Real Work
University of Idaho Human & Organizational Performance (HOP) 8-hour course
Why Good Intentions Don’t Always Deliver Performance and What Makes Improvements Stick
Causal Analysis Facilitation – Not Just the What, but the How
Humans at Work: Tools, Practices, and System Design for Real Performance
Seven Practical Steps to Build Reliability, Safety & Trust in Technical Teams
Why Good Intentions Don’t Always Deliver Performance and What Makes Improvements Stick
Beyond the headlines
Serious Injury and Fatality (SIF) Roundtable
Whole Brain Thinking
General Sessions:
A Journey in Pursuit of Safe Operations: From Compliance to Capability
Real Safety: Building EHS systems and AI strategy on the foundation of HOP & SIF prevention
From Hype to High Reliability: Human Capability as the Foundation of AI Success
CHOL – Survive or Thrive?
Human Error in Complex Systems: A Nurse’s Perspective
Bedtime Stories for Better Systems: Turning the Page on Traditional Safety
When the Unthinkable Happens: A Personal Journey Through Paradigms, Misdiagnosis, and the Power of Organ Donation
Serious Injury & Fatality Principles – SIF Roundtable
Engineering Collective Agility in High-Consequence Environments
I’m a Safety Guy… But Not Like That”: Trust, Status and Influence in Organisational Learning
Leadership Response Matters
The Big Picture: Integrating Safety and Strategy
Cake and Ice Cream
Rapid Fire Sessions:
Understanding and Applying HOP Principles
Work, And The Wisdom Of Rivers
Oh the Woe of the Wrongly Accused
Breakout Sessions:
Effective Repeat Event Reduction
Hidden in Plain Sight: Changing Perspective to See What You’re Missing
Mining for Gold: Learning from Close Calls
Nine Practical Ways to Build Resilience in Technical Teams
The Art and Science of Decision Making
Beyond Compliance – Turning Learning into Leadership
Enhancing Risk Mitigation: A Recurrence Scoring Framework for Action Plans
Leveraging Power BI as a Translator for Resiliency
Safety Initiatives: Linking 12 Different Safety Ideas, Initiatives, Mindsets, and Movements Together with HOP to Create “My Safety Culture”.
Using AI to Learn from Normal Work at scale
From Principles to Practice: Building Resilience Through HOP at Davey
From Scrappy to Happy – Practical Strategies for Resource-Constrained Organizations
From Training to Risk Reduction How Visualization Connects Learning to Real – World Safety Outcomes
HOP in a BOX! How one utility built a culture of learning with their contractor partners to drive business success.
Most organizations collect data. Few scale operational learning.
Next HOP Frontier: The Digital Fork in the Road-Tools That Police vs. Tools That Enablerontier
From Principles to Practice: Operationalizing HOP for Real-World Impact
Making Decisions In High Risk Environments
Will AI Replace the Safety Practitioner? A Live Debate (You’re the Jury)
Daily Planning Conversation: Operationalizing Learning Where Work Actual Happens
From Safety Setbacks to Sustainable Excellence: Boulder Scientific’s HOP Implementation Journey and ROI Roadmap
It Made Sense at the Time: The Fundamentals of HOP
Necessary Context for Leading Neurodiverse Teams
Designing Data Platforms That Drive Reliable and Resilient Clinical Performance
From HOP to How: Thinking Like a Designer to Improve Everyday Work
Taking Your Leaders There
Proactive Safety in Action: Exploring Practical Tools for Any Industry
Bridging the Gap: From Energy Hazards to Human-Centered Solutions
Afraid to Say We Are Afraid
Don’t Wait (for Incident to Occur) – Learn from Everyday Work using HOP Principles
Understanding Worker Adaptability
31st IMPACT! CHOLearning 2025, June 16-20, 2025, Columbus, OH, USA
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30th IMPACT! CHOLearning 2024, June 10-14, 2024, Henderson, NV, USA
Conference Theme: IMPACT! Fostering Community. Elevating Learning. Embracing Purpose.
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29th CHOLearning 2023, June 12-16, 2024, Portsmouth, VA, USA
Conference Theme: Leveling Up: Success Through Learning
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28th CHOLearning 2022, June 13-17, 2022, Colorado Springs, CO, USA
Conference Theme: Improving Results by Improving our Culture
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27th HPRCT Conference 2021, June 22-25, 2021, Virtual venue
Conference Theme: Critical Thinking to Enhance Your Organization’s Performance
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Keynotes:
TBD (1)
Presentations:
The Future of HPRCT
Self-Designing Safety Culture, Ivan Pupulidy PhD
Ellis Nester Left a Valve Open!
Managing Cognitive Biases to Improve Decision Making
Facilitating better alignment – the basis of critical thinking and quality decision-making
Integrative Safety – Neighbors and Allies: Expanding Our Community of Practice by Exploring Related Schools of Thought
Why We Can’t Proceduralize Everything (and 3 Real-World Alternatives)
Others – An Unaccustomed Observation
Performance and Reliability
Create a Collaborative Culture Through Root Cause Analysis
Shifting on the Fly – Moving from Telling to Thinking
Tableau User Centric Dashboards
26th HPRCT Conference 2020, September 29 – October 1, 2020, Portsmouth, VA, USA Virtual venue
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The 2020 HPRCT Conference was originally scheduled for March 19-22, 2020 in Portsmouth, VA, USA
Presentations:
Journey Towards a Learning and Engaged Culture
Focusing on the “T” in HPRCT: Practical Applications of Trending
Leadership’s Role in the Understanding of Critical Step Application
The Opposite of Fragile is…..” How to Work with Black Swan Logic, Befriend Uncertainty, and Work With Emergence
Human Performance
Surviving and Thriving in a Jungle of Uncertainty — Critical HRO/RE tools for your backpack
Breakout Discussions
Vendor Videos
25th HPRCT Conference 2019, June 18-21, 2019, Colorado Springs, CO, USA
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10th HPRCT Conference 2004, June 28 – July 2, 2004, Savannah, GA, USA
Conference Theme: Celebrating 10 years of Continued Improvement
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Plenary Presentations:
TBD (Keynote)
How to Become a Learning Organization
Investment in Leadership
What is wrong with root cause analysis in the nuclear industry?
Lessons Learned from the ‘Real’ World of Human Performance
Common Themes from Continuous Improvement Actions that Work
Legal Protection for Companies Performing RC Analysis: Here Come the Lawyers
Formality in HU
Introduction to OE Technology in the Aviation Industry” – Ralph Hicks – Delta Airlines
Confessions of a Root Cause Addict
The NEI Enterprise Model
The Full-Scope Quality Function
INPO Analysis – Past, Present, Future
Utilizing Internal/External OE as Self-Assessment Opportunities
Improving Causal Determinations by Using a Cause Road Map
The U.S. Chemical Safety Board: An Emerging Federal Agency
Conference Tracks:
Human Performance
Root Cause
Trending
Self Assessment
Operating Experience
Trade Show
9th HPRCT Workshop 2003, December 2-5, 2003, Waterford, CT, USA
Workshop Theme: Modern Root Cause and Human Performance Analysis for High Hazard Industries
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Rational Exuberance
Effective Self Assessment and Corrective Action Programs – The Road to Improvement
Impact of Organizational Culture on Factors Related to Safety Performance
Meeting the Challenge
Organizational Contributors to Human Performance
Integration of Human Performance Improvement Processes
What Do You Mean – I Can’t Discipline Them Because They Submitted A Condition Report?
Navigating the Winds of Change
Knowledge Delivery and More: Technology to Help Organizational Effectiveness
NEI Performance Improvement Update / Integrated Model for HPRCT Functions
Using Case Studies to Enhance Human Performance Training
Human Error Investigation 162
CAPA – Thinking Deductively
Coming Together – HPRCT, OE and SA
The HPRCT’s Silent Partner (OE) and First Cousin (SA)
Lessons to be Learned from a LOCA Near Miss
Measuring Behavior in HU
Conference Tracks:
Human Performance
Root Cause
Trending
Self Assessment
Operating Experience
Trade Show
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