IMPACT! Community of Human and Organizational Learning Conference (IMPACT! CHOLearning Conference)*

IMPACT! Community of Human and Organizational Learning Conference (IMPACT! CHOLearning Conference)*

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The IMPACT! Community of Human and Organizational Learning Conference (IMPACT! CHOLearning Conference), formerly the Community of Human and Organizational Learning Conference (CHOLearning Conference), the Human Performance, Root Cause, and Trending Conference (HPRCT Conference), and the Human Performance, Root Cause, and Trending Workshop, is the anual conference of the Community of Human and Organizational Learning (CHOLearning), formerly the Human Performance, Root Cause, and Trending Association (HPRCT Association).

The conference aims to examine the critical intersections of learning from events and normal work, sparking growth across all dimensions of enterprise.

Conference History:

33rd IMPACT! CHOLearning 2027, June 14-17, 2027, Clearwater, FL, USA

    Conference program TBD

32nd IMPACT! CHOLearning 2026, June 22-26, 2026, Denver, CO, USA

Sub-title: Elevating People, Processes, and Profitability. Reaching the Summit Together in Learning, Culture, and Community

    Pre-/Post conference Workshops Day:
    ABCs of CHOLearning
    How to Lead Event Reviews for Error-Based Incidents
    Humans at Work: Tools, Practices, and System Design for Real Performance
    Beyond Investigations: Practical Approaches for Learning More Effectively from Events
    How to be a Better HOP Champion
    Lean Won’t Survive Without HOP: Making Process Improvement Stick in Real Work
    University of Idaho Human & Organizational Performance (HOP) 8-hour course
    Why Good Intentions Don’t Always Deliver Performance and What Makes Improvements Stick
    Causal Analysis Facilitation – Not Just the What, but the How
    Humans at Work: Tools, Practices, and System Design for Real Performance
    Seven Practical Steps to Build Reliability, Safety & Trust in Technical Teams
    Why Good Intentions Don’t Always Deliver Performance and What Makes Improvements Stick
    Beyond the headlines
    Serious Injury and Fatality (SIF) Roundtable
    Whole Brain Thinking

    General Sessions:
    A Journey in Pursuit of Safe Operations: From Compliance to Capability
    Real Safety: Building EHS systems and AI strategy on the foundation of HOP & SIF prevention
    From Hype to High Reliability: Human Capability as the Foundation of AI Success
    CHOL – Survive or Thrive?
    Human Error in Complex Systems: A Nurse’s Perspective
    Bedtime Stories for Better Systems: Turning the Page on Traditional Safety
    When the Unthinkable Happens: A Personal Journey Through Paradigms, Misdiagnosis, and the Power of Organ Donation
    Serious Injury & Fatality Principles – SIF Roundtable
    Engineering Collective Agility in High-Consequence Environments
    I’m a Safety Guy… But Not Like That”: Trust, Status and Influence in Organisational Learning
    Leadership Response Matters
    The Big Picture: Integrating Safety and Strategy
    Cake and Ice Cream

    Rapid Fire Sessions:
    Understanding and Applying HOP Principles
    Work, And The Wisdom Of Rivers
    Oh the Woe of the Wrongly Accused

    Breakout Sessions:
    Effective Repeat Event Reduction
    Hidden in Plain Sight: Changing Perspective to See What You’re Missing
    Mining for Gold: Learning from Close Calls
    Nine Practical Ways to Build Resilience in Technical Teams
    The Art and Science of Decision Making
    Beyond Compliance – Turning Learning into Leadership
    Enhancing Risk Mitigation: A Recurrence Scoring Framework for Action Plans
    Leveraging Power BI as a Translator for Resiliency
    Safety Initiatives: Linking 12 Different Safety Ideas, Initiatives, Mindsets, and Movements Together with HOP to Create “My Safety Culture”.
    Using AI to Learn from Normal Work at scale
    From Principles to Practice: Building Resilience Through HOP at Davey
    From Scrappy to Happy – Practical Strategies for Resource-Constrained Organizations
    From Training to Risk Reduction How Visualization Connects Learning to Real – World Safety Outcomes
    HOP in a BOX! How one utility built a culture of learning with their contractor partners to drive business success.
    Most organizations collect data. Few scale operational learning.
    Next HOP Frontier: The Digital Fork in the Road-Tools That Police vs. Tools That Enablerontier
    From Principles to Practice: Operationalizing HOP for Real-World Impact
    Making Decisions In High Risk Environments
    Will AI Replace the Safety Practitioner? A Live Debate (You’re the Jury)
    Daily Planning Conversation: Operationalizing Learning Where Work Actual Happens
    From Safety Setbacks to Sustainable Excellence: Boulder Scientific’s HOP Implementation Journey and ROI Roadmap
    It Made Sense at the Time: The Fundamentals of HOP
    Necessary Context for Leading Neurodiverse Teams

    Designing Data Platforms That Drive Reliable and Resilient Clinical Performance
    From HOP to How: Thinking Like a Designer to Improve Everyday Work
    Taking Your Leaders There
    Proactive Safety in Action: Exploring Practical Tools for Any Industry
    Bridging the Gap: From Energy Hazards to Human-Centered Solutions
    Afraid to Say We Are Afraid
    Don’t Wait (for Incident to Occur) – Learn from Everyday Work using HOP Principles
    Understanding Worker Adaptability

31st IMPACT! CHOLearning 2025, June 16-20, 2025, Columbus, OH, USA

    …

30th IMPACT! CHOLearning 2024, June 10-14, 2024, Henderson, NV, USA

Conference Theme: IMPACT! Fostering Community. Elevating Learning. Embracing Purpose.

    …

29th CHOLearning 2023, June 12-16, 2024, Portsmouth, VA, USA

Conference Theme: Leveling Up: Success Through Learning

    …

28th CHOLearning 2022, June 13-17, 2022, Colorado Springs, CO, USA

Conference Theme: Improving Results by Improving our Culture

    …

27th HPRCT Conference 2021, June 22-25, 2021, Virtual venue

Conference Theme: Critical Thinking to Enhance Your Organization’s Performance

    Keynotes:
    TBD (1)

    Presentations:
    The Future of HPRCT
    Self-Designing Safety Culture, Ivan Pupulidy PhD
    Ellis Nester Left a Valve Open!
    Managing Cognitive Biases to Improve Decision Making
    Facilitating better alignment – the basis of critical thinking and quality decision-making
    Integrative Safety – Neighbors and Allies: Expanding Our Community of Practice by Exploring Related Schools of Thought
    Why We Can’t Proceduralize Everything (and 3 Real-World Alternatives)
    Others – An Unaccustomed Observation
    Performance and Reliability
    Create a Collaborative Culture Through Root Cause Analysis
    Shifting on the Fly – Moving from Telling to Thinking
    Tableau User Centric Dashboards

26th HPRCT Conference 2020, September 29 – October 1, 2020, Portsmouth, VA, USA Virtual venue

    The 2020 HPRCT Conference was originally scheduled for March 19-22, 2020 in Portsmouth, VA, USA

    Presentations:
    Journey Towards a Learning and Engaged Culture
    Focusing on the “T” in HPRCT: Practical Applications of Trending
    Leadership’s Role in the Understanding of Critical Step Application
    The Opposite of Fragile is…..” How to Work with Black Swan Logic, Befriend Uncertainty, and Work With Emergence
    Human Performance
    Surviving and Thriving in a Jungle of Uncertainty — Critical HRO/RE tools for your backpack

    Breakout Discussions
    Vendor Videos

25th HPRCT Conference 2019, June 18-21, 2019, Colorado Springs, CO, USA

    …

…

10th HPRCT Conference 2004, June 28 – July 2, 2004, Savannah, GA, USA

Conference Theme: Celebrating 10 years of Continued Improvement

    Plenary Presentations:
    TBD (Keynote)
    How to Become a Learning Organization
    Investment in Leadership
    What is wrong with root cause analysis in the nuclear industry?
    Lessons Learned from the ‘Real’ World of Human Performance
    Common Themes from Continuous Improvement Actions that Work
    Legal Protection for Companies Performing RC Analysis: Here Come the Lawyers
    Formality in HU
    Introduction to OE Technology in the Aviation Industry” – Ralph Hicks – Delta Airlines
    Confessions of a Root Cause Addict
    The NEI Enterprise Model
    The Full-Scope Quality Function
    INPO Analysis – Past, Present, Future
    Utilizing Internal/External OE as Self-Assessment Opportunities
    Improving Causal Determinations by Using a Cause Road Map
    The U.S. Chemical Safety Board: An Emerging Federal Agency

    Conference Tracks:
    Human Performance
    Root Cause
    Trending
    Self Assessment
    Operating Experience

    Trade Show

9th HPRCT Workshop 2003, December 2-5, 2003, Waterford, CT, USA

Workshop Theme: Modern Root Cause and Human Performance Analysis for High Hazard Industries

    Rational Exuberance
    Effective Self Assessment and Corrective Action Programs – The Road to Improvement
    Impact of Organizational Culture on Factors Related to Safety Performance
    Meeting the Challenge
    Organizational Contributors to Human Performance
    Integration of Human Performance Improvement Processes
    What Do You Mean – I Can’t Discipline Them Because They Submitted A Condition Report?
    Navigating the Winds of Change
    Knowledge Delivery and More: Technology to Help Organizational Effectiveness
    NEI Performance Improvement Update / Integrated Model for HPRCT Functions
    Using Case Studies to Enhance Human Performance Training
    Human Error Investigation 162
    CAPA – Thinking Deductively
    Coming Together – HPRCT, OE and SA
    The HPRCT’s Silent Partner (OE) and First Cousin (SA)
    Lessons to be Learned from a LOCA Near Miss
    Measuring Behavior in HU

    Conference Tracks:
    Human Performance
    Root Cause
    Trending
    Self Assessment
    Operating Experience

    Trade Show

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