The Knowledge Management Education Hub

Course Material

Videotapes

• Knowledge Management: What It Is, What It Does, What It Can Do
  Knowledge Management–Tape1
  Introduction
  About this course
  Characteristics of Successful Organizations
  What is Knowledge?
  Knowledge
  Red Riding Hood
  Why tell stories?
  What is management?
  What is knowledge work?
  Two types of business problems

  Knowledge Management–Tape2
  what is Knowledge Management?
  Taxonomies
  Two Views Promulgated in the Literature
  The Fifth Discipline
  The Need for Knowledge Management
  Return on Investment
  Chief Learning Officer/Chief Knowledge Officer
  Knowledge Management Methods
  Knowledge Management Technologies
  What is Data?
  Where is Data Stored?

  Knowledge Management–Tape3
  Data Warehouse
  Data Warehouse Terms
  Data Mart
  Data Mining
  Knowledge Discovery in Database
  Benefits from Business Intelligence
  Enterprise Information Portal
  Content Management Technology
  Image Management
  Document Management
  Records Management
  Communications
  How do People Learn?
  Implementation
  Knowledge Management Audit
  Technology Considerations

  Knowledge Management–Tape4
  Complex Adaptive Systems
  Behaviors & Marketing Knowledge Management within your Organization
  Generation X
  Records Management
  How do we Need to Approach Knowledge Management?
  Knowledge Management in a Nutshell
  Bottom Line
  Assess Context