The Knowledge Management Education Hub

Training

On-site Workshops

• “Knowledge at Your Fingertips” Seminar Series
  A one day seminar with a Keynote, a Knowledge Management Strategy & Case Studies track or an Information Management track, and a Technology Showcase to feature tools & technologies to enable Knowledge Management.

  Keynote:
  Knowledge Nets & Communities: What Works, What Doesn’t (Hint: It’s People not Technology)

  Strategy & Case Studies track:
  Practical Approach to Knowledge Management: From Strategies to Required Components
  Case Study: Making Knowledge Sharing Work for Xerox Sales People
  Knowledge Management Case Study: Eureka Project
  Using Knowledge Management to Enhance the Application and Business Impact of Competitive Intelligence
  Panel Discussion: Roles within a Knowledge Management Initiative

  Information Management track:
  C-Business: The New Mandate for the New Economy
  Data Capture Portals – Bringing Paper, Data & Online Forms into the Knowledge Management Enterprise
  Enhancing Customer Relationships with Enterprise Work Management
  Benchmarking Strategies & Tools you Need to Build an Enterprise Information Portal
  Web Enabling Imaging & Document Management

  Technology & Vendor Showcase Area

• “Practicing Knowledge Management in your Business” Seminar Series (with Intelligent Imaging)
  A one day executive briefing on how to capture and leverage the knowledge assets with your company.

Online Workshops

• …on topics in Knowledge Management – for practitioners only (TBD)

Course Material

• Practical Knowledge Management Seminar Series CD-ROMs
  – Volume One: Knowledge Strategy and Value
  – Volume Two: Knowledge Management: Implementation Steps and Issues
  – Volume Three: Methods and Tools to Enable Knowledge Management
  – Volume Four: Building and Maintaining our Knowledge Management Community