Abstract: Early in the Obama Administration, the United States acquired both a Chief Information Officer (CIO) and a Chief Technology Officer (CTO). These were official positions that had never existed in the federal government – at least not with that official name and functionality – and the results in general have been quite positive.
chief knowledge management officer
Chief Knowledge Officers affect customer capital
Abstract: Tangible results are the most powerful weapon Chief Knowledge Officers (CKOs) have for persuading their companies to adopt the knowledge management agenda. Today, in small medium enterprises (SMEs), CKOs can take a more strategic perspective, scanning the enterprise to discover how they might improve customer relations as well as promote knowledge management practices.