Abstract: The importance of coaching is widely known in every aspect of modern life. In sports, successful coaches help teams and individuals focus on strategies that will get them perform at their best level in competitions. Life and career coaches guide individuals to find the path that will deliver the results they are striving
coach
Model of knowledge management roles and collectives
Abstract: The term knowledge always implies a relation to its application, a pragmatic connotation 294. Consequently, KM cannot be centralized in an organization e.g., in analogy to the management of capital. The role of a centralized unit is only a coordinating and administrating one. Generally, the most important KM-related instruments have to be applied
Knowledge Management career path
Abstract: One of our clients got in touch recently to ask if we had any good examples of organisations with a career path for their Knowledge Management professionals. The honest answer was No, we don’t have any examples, and there does not seem to be much out there on the web
Consortium for Service Innovation (CSI)
The Consortium for Service Innovation (CSI), formerly the Customer Support Consortium (CSC),1) offers the following Knowledge Management education and training