Abstract: This section focuses on the role of KM in higher education and continuing education. Included are listings of KM degree and certificate programs, links to selected KM course syllabi, recommended textbooks, teaching cases and other resources beneficial to KM educators. Content Index: KM Course Materials:
course material
Resource Center for Customer Service Professionals (RCCSP)*
The Resource Center for Customer Service Professionals (RCCSP) also known as the RCCSP Professional Education Alliance has offered the following Knowledge Management education and training
Sveiby Knowledge Associates (SKA)*
Sveiby Knowledge Associates (SKA and SKA Global), formerly Sveiby Knowledge Management, has offered the following Knowledge Management education and training
SaintOnge Alliance
SaintOnge Alliance offers the following Knowledge Management education and training
Knowledge Management Institute Foundation (KMI)*
The Institute for the Promotion of Knowledge Management for Society Foundation (KMI; Thai: มูลนิธิสถาบันส่งเสริมการจัดการความรู้เพื่อสังคม (สคส.); officially: The Knowledge Management Institute Foundation (KMI)), formerly the Institute for the Promotion of Knowledge Management for Society (Thai: สถาบันส่งเสริมการจัดการความรู้เพื่อสังคม (สคส.); officially: The Knowledge Management Institute (KMI)), initially the Institute for the Promotion of Knowledge Management for Social Development (Thai:




