Resource Center for Customer Service Professionals (RCCSP)

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Resource Center for Customer Service Professionals (RCCSP)Custom logo

The Resource Center for Customer Service Professionals (RCCSP) offers the following Knowledge Management education and training opportunities:

Training courses

  • Knowledge Management Foundations: Knowledge-Centered Support (KCS) Principles
  • Knowledge Management Fundamentals (self study)

Web Channels

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English language, Face-to-face KMedu, Non-degree KMedu, Offers from Training Providers, Public KMedu, United States of America (USA) , , ,
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