The Knowledge Management Education Hub

Training Courses

Public courses (also available in-house)

Human Knowledge Management: the science and art of knowledge management
(was: Human Knowledge Management: The science and art of knowledge management From human intelligence to corporate assets)
Knowledge Facilitator: director of learning in the organization
(was: Knowledge Facillitation: Corporate Learning Director; Change Agent and Facilitator: learning director in the organization; Knowledge Management For Change Agent and Facilitator: Knowledge management to change leaders)
Before Action Review and After Action Review: simple tools but powerful in learning
Leadership in you to become a new leader

Past:
Storyteller and Note Taker: Techniques to draw knowledge from workers
Removing Success Lessons: tools for job development and people at the same time
Planning to drive sustainable change
Communication creates change
Outcome Mapping: Results map
Intuitive Leadership: The Art of Leadership
Open Mind Communication: Merging communication
Dialogue (Conversation aesthetics): The foundation for developing into a learning organization
Knowledge Management for Intelligent Enterprise Development

In-house courses

Workshop topics:
Knowledge Management Foundation in Enterprise 4.0 (For Executives)
Knowledge Management Play & Learn Workshop (Facilitator Workshop)
Knowledge Management Planning for Change (Outcome Mapping Part1)
Knowledge Management / Learning Organization Monitoring & Evaluation Or (Outcome Mapping Part2)
Monitoring and evaluation for learning and development
Intelligent Organization Coaching Service (IOCS)
Knowledge management: from the principle of practice
From knowledge management to develop learning organizations
From knowledge management to create innovation
Map of results with knowledge management
Making a big story into a big story with OM
Knowledge Management for Middle Management
Knowledge Management: Solution for Change Management
Leadership that promotes culture, KM and LO
The Power of Knowledge Management
Knowledge Vision Creation

Seminar topics:
Knowledge management and research; Local knowledge managers and new breed developers; Manage knowledge “Where are we going and where to go?”; Path to a learning society; Knowledge management for research management; Knowledge management to enhance quality of higher education; Learning organization and knowledge management; Knowledge and integration into Thai society; Creating and using knowledge in Thai society; Knowledge Management To research universities

Executive Learning Trips

Mini Knowledge Management Expos
– Project Workshops “Knowledge Management for Primary Care System Development” (5x two-day event)

Conferences

• National Knowledge Management Festival (NKM)**
  The National Knowledge Management Festival (NKM; Thai: มหกรรมการจัดการความรู้แห่งชาติ ), successor of the Thailand International Conference on Knowledge Management 2004, aims to promote and build awareness of the importance of applying Knowledge Management as a learning development tool which emphasizes the values of “Tacit Knowledge” within knowledge practitioners in Thai society. In the past few years, various sectors of the society are beginning to recognize the importance of Knowledge Management (KM) and its impact to developing collaboration in the area of knowledge sharing network. This is an important step towards building a knowledge-based learning society.
  The objective of the Conference is to provide a venue for Thai people from all sectors to have an opportunity to learn and share knowledge in the application of KM (Tacit Knowledge) in work, organization and social settings.

  Conference History:

  5th NKM 2010, 22-23 November 2010, Bangkok, Thailand
  Conference Theme: KM Inside – Lively Learning Land (Learning Land : ดินแดนแห่งการเรียนรู้))
  (Co-host: Mae Fah Luang Foundation, Electricity Generating Authority of Thailand, Siam Commercial Foundation, Siam Commercial Bank PLC, Thai Health Promotion Foundation)

  Note: The conference was originally scheduled for December 1-2, 2010)
  Keynotes:
  Knowledge Management in the First Decade of the 21st Century

  Interactive zones:

  Experiment Beach: practice KM tools including tricks and tips
  Province of Life (Self Mandala)
  9 Samran Beach
  Aesthetic Conversation
  See, Know, Understand
  AAR (After Action Review) in the style of EGAT (Electricity Generating Authority of Thailand).
  Relaxation and mindfulness

  Tacit Sea: learn how to elicit tacit knowledge from knowledge practitioners
  Learn tacit knowledge through activities.
  Hunting for Tacit
  Critical Knowledge Workshop
  Search for Tacit Knowledge

  Miracle circuit: practice deep listening, positive thinking and dialogue
  Outcome Mapping
  Positive Youth Empowerment
  Caring & Sharing for People Growing

  Sharing Mountain Range: understand “benefit of giving” from various case studies
  Siam Kammachon Foundation
  Gotoknow network
  University KM Network
  Khao Khwan Foundation

  Golden Bridge: learn tips and techniques of how to be “KM coordinator”
  A bridge that connects people, a bridge that connects hearts
  National Health Security Office, Bangkok
  Dental Network
  Siam Kammachon Foundation

  Guru House: meet KM experts to clarify “KM Application” — easy or difficult?”
  KM Inside
  Social Enterprise
  KM-Strategy-Policy
  KM Critical Success Factors
  KM & Change Management
  Creating and Driving Communities of Practice (CoP), etc.

  Island of Fun: learn to create learning atmosphere
  Play & Learn Style NOK Precision
  Sharing origami learning: A fun and educational approach
  Happy people, successful work: Knowledge Management seamlessly integrated into the workplace
  Knowledge goes hand-in-hand with music: Techniques for opening up before exchanging knowledge
  How to exchange knowledge happily

  Lighthouse: learn how to use “empowerment” skills to support “knowledge practitioners” in order to lead your organization productively and effectively.
  How to win and inspire people
  How to lead a team to be creative and happy
  Tacit Knowledge Roadmap
  The doctor who formed the primary care team in Phitsanulok
  Vision, strategies, and tactics to create a culture of knowledge exchange
  Learn to lead, make work enjoyable, listen to every voice, and energize with rewards

  Integration Lagoon: meet practitioners and learn from case studies: on how to integrate ISO9000, TQM, TQA, BSC and/or KM in your work life
  KM & System Solution
  Faculty of Medicine, Siriraj Hospital
  I knew you knew
  Ploenpattana School
  Small Group Activity
  Ban Kham Klang Community

  4th NKM 2007, 30 November – 1 December 2007, Muang Thong Thani (Bangkok), Thailand
  Conference theme: Changing Paradigms, Developing a Learning Culture (เปลี่ยนกระบวนทัศน์ พัฒนาวัฒนธรรมการเรียนรู้)

  Conference program n.a.

  Kynotes:
  Transformation for Happiness at Work
  Learning Leadership in the Current Situation

  Breakout Sessions:
  Love & Learn “The Joy of Learning”
  Lead & Learn reveals the secrets of “Learning Leadership,”
  Tool & Learn: Smart Use of Learning Tools.

  Practice Sessions: (Small Group)
  Play & Learn: Enjoy the learning process

  Exhibition Area: Shine & Learn… Ignite the Spark of Learning
  Knowledge exchange and fun KM Rally
  KM models and learning development models
  “Real experts” sharing sessions

  KM Mini-workshop

  3rd NKM 2006, December 1–2, 2006, Bangkok, Thailand
  Conference theme: Driving Thailand’s KM Network (“ขับเคลื่อนเครือขาย KM ประเทศไทย”)

  Conference program n.a.

  Video Presentation:
  Driving the Thailand KM Network

  Special Lectures:
  Knowledge Management and Social Development… Towards a Wisdom Society
  Knowledge Management in the Context of… Thai Identity

  KM Experience Sharing Sessions: (Breakout Sessions, Tracks: KM Network, KM Inside, KM Community)
  KM Network “Building People, Creating Healthcare Achievements”
  NOK: Taking a step forward to the global level.
  Knowledge Management Network for Diabetes Patient Care
  Inter-University Knowledge Management Network (UKM)
  Network of Primary Health Care Volunteers (PHC)
  Lifelong Learning
  Community Facilitation: A Journey Towards a Learning Society (KFCoP)
  Knowledge Management Network for Non-Formal Education (NFE) for Learning Communities
  CoPs: Innovative Learning for Students
  Knowledge Management at Rajabhat Universities and Building Networks for Strong Local Communities
  Knowledge Management Drives in the Education Sector.
  Teen Peer Support Network
  KM Thesis
  Knowledge Management and Creating Happiness
  Mobilizers to manage knowledge within the Department of Health.
  Knowledge Management for the Development of Agricultural Extension

  Talk Show/Live Interview:
  n.a.

  Inspiration-based Communication:
  Flowing Smoothly…with the Waves of Wisdom
  When Morality Leads Education
  Bringing Ideas to Discussion Groups

  Sparking Ideas… A Forum for Dialogue:
  “The Journey to ‘Khun Uea’s’ Success.” “Khun Uea” (meaning “The Benevolent One”) serves as the CKO—Chief Knowledge Officer—figurehead
  KM Can Create Happiness… It’s Not Hard

  Knowledge Management Workshops: (6)
  Facilitating Knowledge Management and Planning in Organizations
  Thinking and Doing Towards…the Path to Happiness
  KM and Revitalizing Your Potential
  Knowledge Management in Educational Organizations…You Won’t Know Until You Try
  “Knowledge Management” and Designing Learning Processes
  Expertise in Using Weblog: gotoknow.org

  Exhibition

  2nd NKM 2005, December 1–2, 2005, Bangkok, Thailand
  A Forum for Exchanging Knowledge from Practical Experiences (เวทีแลกเปลี่ยนเรียนรู้จากการปฏิบัติจริง)

  Video presentation:
  The Value and Worth of Practical Wisdom

  Special Lectures:
  Knowledge Management: The Process of Liberating Humanity Towards Potential, Freedom, and Happiness

  Knowledge sharing seminar: (Small group meeting)
  Civil Society, Government Sector, Private Sector, KM Classroom

  KM Classroom:
  Knowledge Market Fair “Strategies and Processes for Creating Learning”: The New Role of Professional Knowledge Management Teachers
  Seminar on the Role of CKOs in Knowledge Management in Schools

  Government Sector:
  Using KM in Development “Towards Excellence”

  …

  Wikipedia “Knowledge Repository on the Internet”
  Summary of the “Knowledge Repository”

  Exhibition:
  Consultation clinic

  1st Lower Northern Thailand Knowledge Management Festival, December 17, 2004, Naresuan University, Phitsanulok, Thailand

  Keynotes:
  The Path Toward a Learning Society

  Lectures:
  Knowledge Management Practices
  Communities of Practice and Knowledge Management

  Panel Discussions:
  Experiences in Knowledge Management in Thailand

  1st NKM Forum 2004, July 23, 2004, TOT Public Company Limited, Nonthaburi, Thailand
  Conference theme: Knowledge Sharing for a Knowledge Society (แบ่งปันความรู้ สู่สังคมแห่งปัญญา)
  (Organizer: Thailand Knowledge Center (TKC), Ministry of Information and Communication Technology; Co-organizer: KMI)

  Conference program n.a.
  Note: This event led to the idea of holding a Knowledge Expo in November 2004 to further expand the knowledge management network.

  Lectures:
  The National Knowledge Center and Knowledge Management in the Context of Thai Society
  Communities of Practice: A Virtual Platform for Knowledge Exchange and Learning
  A Stream of Wisdom for a Learning Society

  Panel Discussions:
  Knowledge Management Experiences in Thailand (4 best practices from civil society, local communities, and the government sector)

  “Knowledge Clinic” sessions

  Launch of the National Knowledge Center (TKC) web portal

• Thailand International Knowledge Management Conference (TIKMC’05), March 18-19, 2005, Bangkok, Thailand
  (Organizer: Knowledge Technology; Supporter: Intellectual Property Institute, Chulalongkorn University; College of Arts, Media and Technology, Chiang Mai University; Knowledge Management for Society Promotion Institute)
• Thailand International Conference on Knowledge Management 2004, 24-25 November 2004, Nonthaburi, Thailand
  Conference Theme: Knowledge Management (KM) for Innovation and Change
  (Organizer: Thailand Knowledge Center (TKC), Ministry of Information and Communication Technology; Co-organiser: IBM, Knowledge Management Institute (KMI), Software Industry Promotion Agency (SIPA), Advanced Info Service (AIS), Chiang Mai University)
  Conference tracks:
  – KM in business sector
  – KM in public sector
  – KM in Thai Community
  – Practical issues on KM

  Daily Themes:
  Day 1: Knowledge Management in business sector and general public organizations
  Day 2: Practical issues on Knowledge Management

  Keynotes:
  Innovation and Change – The role of Knowledge Management in IBM’s on demand transformation
  Learn and Change Faster by Leveraging and Capitalizing Knowledge in Siemens: The Com ShareNet Case Study (business sector)
  Knowledge Management for improving health and public safety (general public)
  Knowledge Management in Thai local wisdom (Thai community)
  Knowledge Management and The Influence of Space
  Successful Knowledge Management Implementation
  Using Knowledge Management for Quality Improvement in the Thai Public Sector: A Case Study of Change
  Digital Content Cluster Benchmarking Study
  …

  Conference Panel Sessions:
  Successful Knowledge Management Practices in Thailand: Business sector
  Successful Knowledge Management Practices in Thailand: Public sector
  Knowledge Management Practices in Thailand: Thai Community
  Create Thailand Competitiveness through Knowledge Management

  Exhibition Session Tracks:
  KM in private sector
  KM in public sector
  KM in Thai community

  KM in Thai community Sessions:
  Sufficiency Economy
  OTOP: Thai knowledge and wisdom to the world
  Knowledge for the urban community
  Knowledge management tools
  Knowledge to foster youth learning
  Community Way of Life:
  – Village No. 1: “Knowledge for Reconciliation”
  – Village No. 2: “Nature-Conserving Community”
  – Village No. 3: “Community Business”
  – Village No. 4: “Community Debt”
  – Village No. 5: “Knowledge for Well-being”

Meetings

Academic Conference on Knowledge Management / KM Seminar

Nov 2006: #22
Applying KM & Strategic Maps to Organizational Management towards Learning Organization (LO)

… n.a.

Oct 2005: #19
Theme: Seminar on Knowledge Management Schools and Educational Reform @ Jira Sastra Wittaya School
Case Studies: “Learning Design”
– Jirasart Witthaya School
– Ploenpattana School
Knowledge Exchanges:
– “Knowledge Management” among Teachers – Jirasart Witthaya School and Ploenpattana School
– “Building Inclusive Networks” (Parents, Community, etc.)
Compilation of Insights: “Treasury of Knowledge”
AAR (After Action Review) and Session Wrap-up

Aug 2005: #18
Knowledge Management Across Four Eras: The Ayutthaya Housing Welfare Community

Jul 2005: #17
Knowledge management in the Thai government industry : experience of success

MMM 2005: #16
n.a.

Mar 2005: #15
Experiences in developing a knowledge management model at the Electricity Generating Authority of Thailand (EGAT) : A model for consideration for use in government agencies

Jan 2005: #14 @ Walailak University
The learning process leading to the Khao Kram community master plan
The Livable Community and City Action Project: Learning by the people of Ayutthaya @ Walailak University

MMM 2004: #13
n.a.

Sep 2004: #12 @ Walailak University
Opening a New World of Knowledge: Social Sciences and Practical Wisdom
Knowledge Management for Addressing AIDS Problems (Case Study of Lat Krabang District Community, Bangkok)

May 2004: #11 @ Walailak University
Community and Knowledge Management: Mae Suai – Wiang Pa Pao, Chiang Rai Province@ Walailak University

MMM 2004: #12
n.a.

Jan 2004 #09 @ Walailak University
KM Auditing Framework
KM Process Facilitation Toolkit: Peer Assist, After Action Review (AAR), Knowledge Facilitation

…n-a.

Oct 2003: #06
Application of Software for Knowledge Management
Knowledge Management from Community Level to Limited Company: Rice Noodle Flour Factory and Related Products

Sep 2003: #05
Knowledge Management in the Context of Linking Science and Technology Communication: Local Wisdom with Modern Science and Technology
Knowledge Management in the Civil Maintenance Department, Electricity Generating Authority of Thailand (EGAT)

Jul 2003: #04
Knowledge Focus Strategies: A Case Study of the College of Innovation in Higher Education
Managing (Lack of) Knowledge

Jun 2003: #03
Knowledge Management at Siam Cement Public Company Limited
Learning Experiences in a Quality Organization, Faculty of Medicine, Prince of Songkla University

May 2003: #02
Knowledge Management at PTT Exploration and Production Public Company Limited (PTTEP)
Knowledge Intensity and Knowledge Flows in the Danish Innovation System

Mar 2003: #01
Information Technology and its Applications in Knowledge Management
Knowledge Management within the Siam Cement Group (SCG)
Integrated Learning System

Multimedia

CDs on topics in knowledge management

Knowledge Management Lecture / Seminar series
Practical Knowledge Management series (case studies)