Abstract: In today’s rapidly evolving business landscape, knowledge has become the ultimate competitive advantage. Yet a recent study by McKinsey reveals that 90% of organizational knowledge remains trapped in employee heads, inaccessible when most needed. This knowledge isolation costs companies an estimated $47 million annually in duplicated efforts, missed opportunities, and reinvented solutions.
information management roles
Attributes of information service professionals for information and knowledge management
Abstract: A value learned by information service professionals in ‘information studies’ is the belief that the key to empowering people is sharing expertise and information, and collaborating across organisational boundaries and functional units. This belief has become part of the information professional’s ‘culture’, part of our value system – the normal and accepted way