Abstract: Many knowledge management initiatives start out strong but lose effectiveness over time. We have found in our customer base that there are natural Knowledge Champions that emerge organically, and they have been instrumental in keeping up the momentum of the knowledge programs at their companies. It is important to identify them based on
knowledge-centered support
SupportWorld Live*
- Pre-Conference Training (TBC): Knowledge-Centered Service Principles (Certification)
How to Conduct a Knowledge Management Strategy Workshop?
In the LinkedIn Group Knowledge Management Best Practices Rajiv S. asks: I wish to conduct KM Vision/Mission/Strategy development workshop. Does have any one have best practice / templates / formats to share? Join the discussion » Rajiv S.: Conducting workshop for developing KM Strategy. ‘Knowledge Management
Upland RightAnswers
Upland RightAnswers, formerly RightAnswers,1) offers the following Knowledge Management education and training
Knowledge Management certification – a review
Abstract: So “knowledge management” is coming back into vogue. I have to wonder how much of its renewed popularity is due to certain tipping points in information volume, etc. What is a knowledge manager? Let’s ask a simpler question: “What kind of credentials does a knowledge manager need to have?” That