Abstract: At Enterprise Knowledge (EK), a lot of our knowledge management (KM) work in support of our clients surfaces the need for, and questions around, having a KM team in place. The right KM team – usually 2-5 core individuals who oversee KM initiatives and divide KM-related responsibilities between them – will combine the
knowledge management leadership
Knowledge Champions’ Activities
Abstract: Knowledge champions are Knowledge Management (KM) leadership roles appointed to one person from each department. They report to the central knowledge manager. These people promote, support and communicate knowledge management initiatives within their departments. By combining these activities they help ensure your new KM strategy can have the best possible starting point.
Chief Knowledge Officers Add Value!
Abstract: The objective of this study is to provide organizations with a pragmatic understanding of how the role and position of Chief Knowledge Officer (CKO) is connecting people, technology & processes in a competitive environment to achieve maximum return on investment (ROI) ahead of the competition in a global market. The main research question
Upland RightAnswers
Upland RightAnswers, formerly RightAnswers and RightAnswers.com, a product of ServiceWare, offers the following Knowledge Management education and training
Chief Knowledge Officer and Reward Structures
Abstract: There is only one way under high Heaven to get anybody to do anything. Knowledge sharing cannot be mandated. The whole notion of sharing what an employee knows is diametrically opposite to the way in which reward structures in most companies work. Why would anyone want to share his knowledge if that knowledge