Special Libraries Association (SLA)

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The Special Libraries Association (SLA), until 1949 affiliated to the American Library Association (ALA), offers the following Knowledge Management education and training opportunities:

Communities

Communities (until 2020: Divisions)

  • Knowledge Management Community 1)
    – KM Division Education Committee*
    – Records Management Section* (2013-2015)
  • Leadership and Management Development Community 2)
    – Knowledge Management Section* 1)

Communities (until 2020: Chapters)

  • Local Communities in the US, some in Canada, and some outside of North America
    – Arabian Gulf Chapter (SLA/AGC)
    – SLA Europe

Conferences

  • Special Libraries Association Annual Conference & Info-Expo (SLA Annual)*
    (Incl. Continuing Education (CE) Sessions: Knowledge Management/Knowledge Services Certificate Program courses (until 2019); Knowledge Executive Institutes (1997-1999); Other courses on topics in Knowledge Management)
  • Special Libraries Association’s Professional Learning Conference, January 23-25, 2000, St. Louis, Missouri, USA
    Conference Theme: KM2000: Knowledge Management for the Information Professional
    (in conjunction with the SLA Winter Meeting, Jan 20-22)

      Presentations (day 1):
      Welcome: Knowledge Management and SLA
      The Information Professional as Knowledge Management Champion
      Knowledge Management From Our Perspective: It’s Politics and Leadership

      Professional Learning Seminars (day 2&3):
      Knowledge Management Basics: Identifying and Using the Knowledge Management Building Blocks
      Pulling Knowledge Management Process Together: Follow-Through and Training
      Knowledge-Sharing via Advanced Content Management and Information Portal Strategies
      Knowledge Management: The HR Focus-Who Do You Hire?
      Knowledge Management: Gaining and Keeping Control in the Small Special Library
      Content Management or Knowledge Management? What’s the Special Librarian’s Role?
      Getting the Word Out: How the Organization Hears About the Knowledge Management Product

      Other Events (day 1):
      Technology Fair, Networking Luncheon, Professional Learning Conference General Session, Thinking/Learning/Sharing Sessions, Sessions Wrap-up and Seminars Preview

Professional Learning and Development 3)

Certificates 4)

  • Knowledge Management/Knowledge Services Certificate Program**
    • KMKS101 Fundamentals of Knowledge Management and Knowledge Services
    • KMKS102 The Knowledge Audit: Evaluating Intellectual Capital Use
    • KMKS103 Knowledge Strategy: Developing the Enterprise-Wide Knowledge Culture
    • KMKS104 Networking and Social Media: Technology-Enabled Knowledge Sharing
    • KMKS105 Change Management and Change Implementation in the Knowledge Domain
    • KMKS106 Critical Success Factors: Measuring Knowledge Services
  • Certificate in Knowledge Management**
    • KMKS01. Introduction to Knowledge Management and Knowledge Services
    • KMKS03. The Knowledge Audit
    • KMKS05. Strategic Planning for Knowledge Management
    • KMKS07. The KM/Enterprise Content Management Connection
    • KMKS09. Using Technology: Connecting People with Knowledge
    • KMKS11. Knowledge Management Project Management
    • KMKS13. Personal Knowledge Management and the Mission-Specific Focus
  • Certificate in Knowledge Services**
    • KMKS01. Introduction to Knowledge Management and Knowledge Services
    • KMKS02. The Knowledge Services/Strategic Learning Link
    • KMKS04. The Customer Focus: CRM for Knowledge Services
    • KMKS06. The Knowledge Culture: Leadership and Knowledge Services
    • KMKS08. Critical Success Factors: Measuring Knowledge Services
    • KMKS10. Collaboration, Resource Sharing and the Knowledge Services Impact
    • KMKS12. The Knowledge Director: Competencies and Skills
  • Dual Certificate in Knowledge Management and Knowledge Services** 5)
    List of Courses
    • KMKS01. Introduction to Knowledge Management and Knowledge Services
    • KMKS02. The Knowledge Services/Strategic Learning Link
    • KMKS03. The Knowledge Audit
    • KMKS04. The Customer Focus: CRM for Knowledge Services
    • KMKS05. Strategic Planning for Knowledge Management
    • KMKS06. The Knowledge Culture: Leadership and Knowledge Services
    • KMKS07. The KM/Enterprise Content Management Connection
    • KMKS08. Critical Success Factors: Measuring Knowledge Services
    • KMKS09. Using Technology: Connecting People with Knowledge
    • KMKS10. Collaboration, Resource Sharing and the Knowledge Services Impact
    • KMKS11. Knowledge Management Project Management
    • KMKS12. The Knowledge Director: Competencies and Skills
    • KMKS13. Personal Knowledge Management and the Mission-Specific Focus

Courses

  • Continuing Education (CE) Sessions at the SLA Annual Conference
    • Knowledge Management/Knowledge Services Certificate Program courses
    • Other courses on topics in Knowledge Management (see conference)
    • 1997-1999: Knowledge Executive Institute (KEI)
  • Knowledge Management/Knowledge Services Certificate courses
  • 2004: Knowledge Management Benchmarking, Blogging for Information & Knowledge; Communities of Practice & Knowledge Management Exchange
  • SLA Professional Learning Conference (was: SLA Winter Education Conference)
    • 2000 Professional Learning Seminars:
      Knowledge Management Basics: Identifying and Using the Knowledge Management Building Blocks
      Pulling Knowledge Management Process Together: Follow-Through and Training
      Knowledge-Sharing via Advanced Content Management and Information Portal Strategies
      Knowledge Management: The HR Focus-Who Do You Hire?
      Knowledge Management: Gaining and Keeping Control in the Small Special Library
      Content Management or Knowledge Management? What’s the Special Librarian’s Role?
      Getting the Word Out: How the Organization Hears About the Knowledge Management Product
    • 1999 Courses & Workshops:
      Course 200: Building the Corporate Intranet Knowledge Center
      Course 400: Knowledge Management: Cases, Complexities & Competencies
      Workshop E: Building the Corporate Intranet Knowledge Center
  • SLA Institutes
    • Apr 2001: Knowledge Champions Institute (5 days)
    • Jun 1999: Knowledge Management Institute @ SLA Annual
    • Jun 1998: Knowledge Management Institute @ SLA Annual
    • Nov 1997: Knowledge Management: A New Competitive Asset (2 days State-of-the-Art Institute)
    • Jun 1997: Knowledge Management Institute @ SLA Annual

Webinars

Best of SLA Annual Conference Webinar Series

  • Oct 2018: The Seven Competencies of Highly Effective Knowledge Managers
  • Nov 2017: Show Me a Story: Data Storytelling Using Familiar Tools

SLA Europe Webinars

    Sep 2020: Getting to Unconscious ‘Working Out Loud’ – a Knowledge Management story
    Jan 2019: How Real is the Impact of Artificial Intelligence for the Information Professional?
    Dec 2014: Knowledge management, a profession in transformation
    Oct 2014: It’s All About Semantics: How Metadata Supercharges Knowledge Management Solutions
    May 2014: New professionals guide to Knowledge Management in legal services (Knowledge Management in law firms)

Click U Live! (formely known as Virtual Seminar/Learning Series)

  • 2008: Best Practices for Setting Up Wikis
  • 2007: Moving to Knowledge Services: Managing the Change and Identifying Advocates and Champions; Lessons Learned – Best Practices Developed (Part 1+2)
  • 2006: Fostering Online Collaboration Using Wikis; Communities of Practice – Knowledge at Work!; Taxonomy Knowledge Management — Where to Go Once the Knowledge Management Program Is Already in Place
  • 2005: Unlocking Knowledge from Text (Text Mining)
  • 2004: Building Communities of Practice (COPs) for Knowledge Exchange: Roles for Information Professionals
  • 2003: Knowledge Management: The Role of Storytelling
  • 2002: Planning an Information Audit; Knowledge Innovation® – the True Competitive Intelligence; Knowledge Services: Specialist Librarians in the New Profession
  • 2001: Share and Share Alike: Creating Knowledge Sharing Systems; What’s Your Story? Making Change Happen through Storytelling; Tending the Garden of Knowledge: An Inside Look at Communities of Practice

Distance Learning Program

  • Oct 1996: Getting Out of the Box: The Knowledge Management Opportunity

SLA Chapters & Divisions

Events

Chapters and Divisions events on topics in Knowledge Management

  • May 2019: Practical knowledge and information management (SLA Europe, Edinburgh, UK)
  • May 2018: Key Resources for Knowledge Management (SLA Toronto chapter)
  • May 2014: New Professionals Guide to Knowledge Management in Legal Services (SLA Europe, Dublin, Ireland)
  • Sep-Nov 2013: Fall Knowledge Management Series (SLA NY): 6) Understanding Knowledge Management; The Knowledge Audit as a Strategic Planning Tool for KM Policy and Practice: A Practical Step by Step Method; Knowledge Management – Integration with Enterprise Strategic Initiatives
  • Feb & Sep 2012: Webinar on Libraries & Knowledge Management: Taming the Knowledge management Monster (SLA Legal Division)

Knowledge Management Division Events

  • KM Division sponsored workshops and programs at the annual SLA conference
  • KM Division Annual Business Meetings

SLATalks (twitter chats)

  • Jul 2015: Get to Know Knowledge Management with SLA’s Knowledge Management Division!

Podcasts

SLA Europe

  • Nov 2011: Knowledge Cafés: A conversation with David Gurteen
  • Nov 2010: Leonie Houtman on knowledge management and retention

Web Channels

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