Special Libraries Association (SLA)

(Strategic Learning and Development Center) ¹⁾ > Click University

Certificates ²⁾

• Knowledge Management/Knowledge Services Certificate Program
  • KMKS101 Fundamentals of Knowledge Management and Knowledge Services
  • KMKS102 The Knowledge Audit: Evaluating Intellectual Capital Use
  • KMKS103 Knowledge Strategy: Developing the Enterprise-Wide Knowledge Culture
  • KMKS104 Networking and Social Media: Technology-Enabled Knowledge Sharing
  • KMKS105 Change Management and Change Implementation in the Knowledge Domain
  • KMKS106 Critical Success Factors: Measuring Knowledge Services
• Certificate in Knowledge Management**
  • KMKS01. Introduction to Knowledge Management and Knowledge Services
  • KMKS03. The Knowledge Audit
  • KMKS05. Strategic Planning for Knowledge Management
  • KMKS07. The KM/Enterprise Content Management Connection
  • KMKS09. Using Technology: Connecting People with Knowledge
  • KMKS11. Knowledge Management Project Management
  • KMKS13. Personal Knowledge Management and the Mission-Specific Focus
• Certificate in Knowledge Services**
  • KMKS01. Introduction to Knowledge Management and Knowledge Services
  • KMKS02. The Knowledge Services/Strategic Learning Link
  • KMKS04. The Customer Focus: CRM for Knowledge Services
  • KMKS06. The Knowledge Culture: Leadership and Knowledge Services
  • KMKS08. Critical Success Factors: Measuring Knowledge Services
  • KMKS10. Collaboration, Resource Sharing and the Knowledge Services Impact
  • KMKS12. The Knowledge Director: Competencies and Skills
• Dual Certificate in Knowledge Management and Knowledge Services** ³⁾
  
  List of Courses

  • KMKS01. Introduction to Knowledge Management and Knowledge Services
  • KMKS02. The Knowledge Services/Strategic Learning Link
  • KMKS03. The Knowledge Audit
  • KMKS04. The Customer Focus: CRM for Knowledge Services
  • KMKS05. Strategic Planning for Knowledge Management
  • KMKS06. The Knowledge Culture: Leadership and Knowledge Services
  • KMKS07. The KM/Enterprise Content Management Connection
  • KMKS08. Critical Success Factors: Measuring Knowledge Services
  • KMKS09. Using Technology: Connecting People with Knowledge
  • KMKS10. Collaboration, Resource Sharing and the Knowledge Services Impact
  • KMKS11. Knowledge Management Project Management
  • KMKS12. The Knowledge Director: Competencies and Skills
  • KMKS13. Personal Knowledge Management and the Mission-Specific Focus

Courses

• Individual courses of the Knowledge Management/Knowledge Services Certificate Program
• Continuing Education (CE) Sessions at the SLA Annual Conference
  • Knowledge Management/Knowledge Services Certificate Program Courses
  • Other courses on topics in Knowledge Management

Webinars & Podcasts

• Click U Live! (formely known as Virtual Seminar/Learning Series)
  – Moving to Knowledge Services: Managing the Change and Identifying Advocates and Champions (recorded 2007)
• Chapter Webinars
  – May 2018: Key Resources for Knowledge Management (SLA Toronto chapter)

Strategic Learning and Development Center*

Courses

• Knowledge Champions Institute (2001)
• Continuing Education (CE) Sessions at the SLA Annual Conference
  • 2004: Knowledge Management Benchmarking, Blogging for Information & Knowledge; Communities of Practice & Knowledge Management Exchange

Webinars

• Virtual Seminar/Learning Series
  • Share and Share Alike: Creating Knowledge Sharing Systems
  • What’s Your Story? Making Change Happen through Storytelling
  • Tending the Garden of Knowledge: An Inside Look at Communities of Practice
  • Planning an Information Audit
  • Knowledge Services: Specialist Librarians in the New Profession
  • Knowledge Management: The Role of Storytelling
  • Building Communities of Practice (COPs) for Knowledge Exchange: Roles for Information Professionals
  • Unlocking Knowledge from Text (Text Mining)

SLA Chapters & Divisions

Communities

• Local Chapters in the US and some in Canada and outside of North America
  – Arabian Gulf Chapter (SLA/AGC)
• Knowledge Management Division
  – KM Division Education Committee

Events

• Chapters and Divisions events on topics in Knowledge Management
  • Feb & Sep 2012: Webinar on Libraries & Knowledge Management: Taming the Knowledge management Monster (SLA Legal Division)
  • Sep-Nov 2013: Fall Knowledge Management Series (SLA NY): ⁴⁾ Understanding Knowledge Management; The Knowledge Audit as a Strategic Planning Tool for KM Policy and Practice: A Practical Step by Step Method; Knowledge Management – Integration with Enterprise Strategic Initiatives
• Knowledge Management Division Events
  • KM Division sponsored workshops and programs at the annual SLA conference
  • KM Division Annual Business Meetings
• SLATalks (twitter chats)
  • July 22 2015: Get to Know KM with SLA’s Knowledge Management Division!

Conferences

• Special Libraries Association Annual Conference & Info-Expo