Full text from publisher » Robin Sears: Managing the Knowledge Asset
Knowledge Management roles and responsibilities
Dow Chemical’s information stewards
Abstract: Dow Chemical’s information stewards are the catalysts for sharing across business units … An 11-member executive team developed a five-year, $15 million effort to manage knowledge throughout Dow’s 23 business groups. The committee created the position of information steward–one to oversee each of the business groups. The stewards’ mission is
Law Firm Chief Knowledge Officer’s Mission and Work
Abstract: As law firms invest in knowledge management and hire Chief Knowledge Officers, they need to define what the CKO should do. This article proposes a mission for the CKO, outlines the knowledge the CKO must manage, and suggests that CKOs need to focus on far more than just technology.
Chief knowledge officers in government agencies
Abstract: Chief knowledge officers are the latest addition to agency management ranks. Now they’re trying to prove they belong there. A still-controversial practice called knowledge management is winning converts throughout federal agencies. Leading the movement is a group of jump-up-out-of-your-seat evangelists known as chief knowledge officers. Already, 13 agencies have added
Chief Knowledge Officer (CKO) – Evangelist, juggler, facilitator
Abstract: Evangelist, juggler, facilitator–the chief knowledge officer is becoming indispensable. Once a company embraces the concept of knowledge management, its top executives must decide how to implement their KM program and how to convince employees that KM is not simply about adding profits but can strengthen the company and help everyone