Abstract: Since KM became an explicit part of the business scene in the mid 1990s, HP has looked for ways to support its local, often informal sharing tradition with programs that would allow for a broader reach. HP’s Knowledge Advisor Program is one of those efforts — designed to provide a human interface for
Knowledge Management roles and responsibilities
Rules for leaders of knowledge citizens
Abstract: In 1909, Sam Walter Foss, a librarian at the Somerville Public Library in Massachusetts, wrote a paper entitled ‘Some cardinal principals of librarian’s work’. Interestingly, Foss emphasized and encouraged the role of the librarian to be a fundamentally social and people-oriented character as opposed to a shy and retiring ‘book lover’. This
Knowledge Management managers of the future: librarians and information professionals
Abstract: A few years ago in Canberra’s Public Sector Informant I wrote an article called ‘The ideal knowledge manager’. In it I addressed the challenge of finding staff able to work as knowledge managers or as part of a KM team. I suggested then that librarians and information professionals had a head start in
Knowledge Facilitators in Pharma
Abstract: It is commonplace today to make claims that we are living in a knowledge-based, postindustrial society (Teece, 2000). In the knowledge society, the ability to make good use of abstract, codified, and symbol-based information serves as a major production factor. Such ability to make use of information is generally referred to as knowledge
Chief knowledge officer (CKO) provides leadership
Abstract: The chief knowledge officer (CKO) provides leadership as a technologist and as a shaper of organizational culture and information exchange. Through a review of the literature, the CKO role is explored by comparing and contrasting five sources. As more and more organizations use competency models to select, evaluate and develop their knowledge manager,