Abstract: Vanessa Houlder reports on a new breed of senior manager responsible for intellectual capital. Managers have access today to more information than they could have ever dreamed of years ago. They can call up Web pages on the Internet, they can tap into databases and they can call on
Knowledge Management roles and responsibilities
Variety of titles: chief information, chief learning, and chief knowledge officers
Abstract: The need to manage what Hubert St. Onge, Director of Organizational Learning for Canadian Imperial Bank Corporation, describes as a firm’s intellectual capital, “the sum of human, structural, and customer capital,” has created opportunities for a new breed of executives skilled in leveraging valuable organizational knowledge. A variety of titles