Abstract: Since KM became an explicit part of the business scene in the mid 1990s, HP has looked for ways to support its local, often informal sharing tradition with programs that would allow for a broader reach. HP’s Knowledge Advisor Program is one of those efforts — designed to provide a human interface for
knowledge management skills
Rules for leaders of knowledge citizens
Abstract: In 1909, Sam Walter Foss, a librarian at the Somerville Public Library in Massachusetts, wrote a paper entitled ‘Some cardinal principals of librarian’s work’. Interestingly, Foss emphasized and encouraged the role of the librarian to be a fundamentally social and people-oriented character as opposed to a shy and retiring ‘book lover’. This
Knowledge Management managers of the future: librarians and information professionals
Abstract: A few years ago in Canberra’s Public Sector Informant I wrote an article called ‘The ideal knowledge manager’. In it I addressed the challenge of finding staff able to work as knowledge managers or as part of a KM team. I suggested then that librarians and information professionals had a head start in
Skills for Knowledge Management Leaders
Abstract: …In the ideal world, CKOs or KM Directors should have as many of the required skills below as possible. The five core areas of required skills should include: 1. Knowledge Management Experience 2. Learning Industry Experience 3. Technology Project Management 4. Matrix Management Skills 5. Industry
Role of Information Professionals in Knowledge Management Programs
Abstract: The implementation of a knowledge management program in an organization has the potential of improving customer services, quickly bringing new products to market, and reducing cost of business operations. Information technologies are often used in knowledge management programs in informing clients and employees of latest innovation/development in the business sector as well as