Abstract: The purpose of the organisation’s Knowledge Management (KM) team is to provide knowledge management services and solution to the organisation. By KM I mean the ability to learn from experience (and continuously improve and build value and capability), to innovate, to share knowledge as a community, and to apply ever-improving standards of performance
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Turner Fleischer Architects’ Knowledge Manager
Abstract: The journey began in 2014 at Turner Fleischer Architects Inc. After several years of post-secondary education, I was eager to make my mark on the world. I began my career at TF as part of what is now our interior fit out team. I worked hard and learned as
Why Knowledge Managers Do What They Do
Abstract: You can be forgiven for struggling to define what a knowledge manager does – many knowledge managers struggle to explain it themselves. But perhaps a better question is why they do what they do. What attracts them to this broad, ever changing, and often opaque field of regularly questioned value? I asked several
What a Community Evangelist does
Abstract: I was asked in a tweet, “What is a Community Evangelist? Are you a priest? Do you belong to a religious order?” I was asked again in our internal enterprise social network (ESN), “Could you tell me about the Community Evangelist?” I am not a priest, and I don’t belong
Community Management: Role, Profession or Discipline?
Abstract: What is community management anyway? And who does it? Are you a community manager? Are you sure? In community circles there has always been a lot of discussion about what community management is, whether we actually call it that and who is responsible for it. In particular