Filed in: “OER”

Rules for leaders of knowledge citizens

Abstract: In 1909, Sam Walter Foss, a librarian at the Somerville Public Library in Massachusetts, wrote a paper entitled ‘Some cardinal principals of librarian’s work’. Interestingly, Foss emphasized and encouraged the role of the librarian to be a fundamentally social and people-oriented character as opposed to a shy and retiring ‘book lover’. This

Professional Learning for Knowledge Services

Books, Proceedings, etc. | Knowledge Management education & training worldwide

Abstract: Knowledge Services is an enterprise-wide management methodology that enables companies and organizations achieve excellence, both in the performance of internal staff and in their interactions with external customers. Knowledge Services is more than knowledge management. Defined as the convergence of information management, knowledge management, and strategic (performance-centered) learning, Knowledge Services