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terrapinn training, formerly the terrapinn holdings, offers the following Knowledge Management education and training opportunities:

Conferences

  • Knowledge Processing Outsourcing and Offshoring Asia (KPO Asia)**
    The Knowledge Processing Outsourcing and Offshoring Asia (KPO Asia) is a global gathering of international buyers and regional sellers who will discuss and examine the emerging concepts of knowledge process outsourcing and offshoring and the driving factors behind these disciplines. Key issues and challenges relating to outsourcing specialised domain-based skills will be examines through case studies, best practices and innovative frameworks.

    Conference History:

    • KPO Asia 2008, 8 – 10 July 2008, Singapore
    • KPO Asia 2007, 12 – 14 June 2007, Singapore
        Keynotes: Getting KPO right in Asia: Examining the recent trends, what works and what does not; Leveraging IT outsourcing to build business agility; R&D outsourcing – A new answer to achieving differentiation and effective innovation; Sharing project risk and benefit through co-sourcing; Getting KPO right in Asia: Examining the recent trends, what works and what does not; Best practices for selecting and contracting with global KPO service (w. panel); Increasing efficiency and manufacturing flexibility through outsourcing of critical processes

        Conference Sessions: Key factors and strategies for success in knowledge process outsourcing and offshoring; The business case for knowledge and business process outsourcing – examining key drivers; Under the spotlight: knowledge process outsourcing case studies; The evolution and growth of knowledge process outsourcing and offshoring in Asia; Looking at the offshore delivery models; Strategies in selecting and managing the right knowledge process outsourcing service providers – mastering sourcing performance management; Change management – what happens to my people and how do I protect my company’s IP; Looking at some knowledge processes that can be outsourced and offshored; Emerging markets – examining knowledge process outsourcing options in new Asian markets and beyond

        Panel discussions: Selecting the best location for your offshore centre; Selecting the right offshore model: Joint ventures, subsidiaries, captives or service providers?; Careful post deal relationship management – A key factor to a successful outsourcing partnership (keynote panel)

        National Rooms: Outsourcing in… India, Greater China, Singapore, Philippines, Malaysia, Canada

        Post-conference Masterclasses (Jun 14): The What, The How, the When, and the Where of Knowledge Processing Outsourcing

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