Abstract: I’ve been thinking recently about the role of sponsorship in enabling knowledge management, and it took me back to some Change Management principles which I learned from ChangeFirst, when I was responsible for Change Management as well as Knowledge Management at Centrica.The ChangeFirst model was based on Darryl Connor’s “Managing at the speed
Abstract: I received the following query: “I have a total nine years of work experience in knowledge management. I have worked in consulting, IT, and the finance sector in knowledge management, presales and social media. I have worked on several knowledge repositories, user behavior, Web 2.0 technology, search technologies and open
Abstract: There are pockets of effort around the world to begin to develop a Knowledge Management Body of Knowledge (KMBOK) but it doesn’t yet exist. The closest we have to real codification may be the 2015 version of ISO 9001 which has clause, 7.1.6, on organizational knowledge and its management. You
Abstract: “I can’t find the sodding thing that I’m looking for!” It’s the type of exclamation you most certainly want to minimize in your firm. Right? We’ve dipped into our archive and happily returned to Andrew Trickett, his impassioned commitment to Knowledge Management, his belief in reciprocal altruism, and his solutions
Abstract: Last year I pleaded with ALM to change the name of their annual Library survey since they had been predicting the end of Library’s for about 14 years. It was time to stipulate that print collections are shrinking and move on to exploring the dynamic organizations which have emerged in their place.