Abstract: I have been implementing Communities of Practice (CoP) since around 2000. As I have helped organizations design their own CoPs, I have learned a great deal about how to make them a real force for change and collaboration. One of the most important things I have learned is that it is the
Publications
Books, articles, and press releases relevant to Knowledge Management education and the KM career path
Knowledge management leadership and organisational performance relationship
Abstract: Many empirical studies have tried to investigate the relationship between knowledge management (KM) leadership and organisational performance; however, the findings of such studies have been inconsistent. In response to this, we apply a meta-analysis technique to systematically assess the existing pool of empirical research results and derive conclusions. We also examine the impacts
Blurred Chief Knowledge Officers’ professional identity
Abstract: Knowledge management is increasingly under attack to show returns on investments and profitable business outcomes. While many companies retain their executive leadership as chief knowledge officers (CKOs) and vice presidents of knowledge management, the trend toward appointing CKOs that developed in the late 1990’s has been reversed at many companies and a new
From Librarian to Knowledge Manager and Beyond
Abstract: Eight years ago, I met with an executive of a large communications company to talk about the impending rise of the end-user online market. During the course of our conversation, the executive explained that his company’s position was that the market for online information and services had “peaked”, and they were not interested
Knowledge Stewards Safeguarding Organizational Intelligence
Abstract: In today’s data-rich organizations, intellectual capital is more than just an asset — it is a strategic advantage. Safeguarding that intelligence requires more than technology or policy. It demands dedicated professionals who can ensure the quality, accessibility and ethical use of organizational knowledge. Knowledge stewards play this essential role. These