Faculty Training Institute (FTI)*

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Faculty Training Institute (FTI)*Custom logo

The Faculty Training Institute (FTI) offers the following Knowledge Management education and training opportunities:

Courses

  • Principles of Information and Knowledge Management (6 days)1)
      Day 1: What is Knowledge and Information Management?
      Day 2: The learning organisation and creating strategic advantage
      Day 3: Introduction to knowledge networking
      Day 4: Techniques and processes
      Day 5: Information and communications technologies
      Day 6: Future directions and Project presentations
  • Assertiveness for Knowledge Professionals (2 days)
      The meaning of assertiveness
      The importance of two-way communication in assertiveness
      The building blocks of assertiveness
      Assertiveness techniques for different situations
  • Professional Writing Skills for Knowledge Professionals (2 days)
      Initial principles of written communication
      Planning and organisation of material
      Style and vocabulary Level of formality
      Figures and illustrations
      Reports
      Readability
      Grammar, punctuation, spelling

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