Grazitti Interactive

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The Grazitti Interactive offers the following Knowledge Management education and training opportunities:

Conferences

  • Community (re)Focus Conference*
      The Community (re)Focus Conference (formerly Summit) aims to discuss the key challenges impacting online community managers across industries and verticals, the opportunities to align community outcomes to executive priorities, and making communities a key differentiator in a brand’s engagement strategy.

      Conference Themes:
      2024: Evolving Community Dynamics: Engage, Innovate, Thrive
      2023: Conversations on Building Connected Experiences: Rethink | Reconfigure| Reconnect
      2022: Redefining the Community Landscape With Communities 3.0
      2021: Conversations on Building Connected Experiences With Communities
      2020: “Key Challenges Impacting Community Managers”

Webinars

    Sep 2025: Agentic AI in Support: Elevating Your Support Website to Excellence (w. Association of Support Professionals)

On Demand Webinars

    Aug 2022: Web 3.0: Creating Future-Ready Online Communities
    Unlocking True Community Potential With a Two-Way Knowledge Exchange – Insights from Industry Leaders on Making Online Communities Dynamic (panel discussion)

Podcasts

Community Talks (Apr-Dec 2020)

    Ep 1: …
    Ep 2: A Day in the Life of a solo Community Manager
    Ep 3: Role of Knowledge-Centered Service (KCS) and Self-service in the Community

    Ep 10: …

Web Channels

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