The Knowledge Management Education Hub

Short Courses

Department of International Business and Asian Studies

• Knowledge Management and Strategy (12 weeks, 10 credits)
  Introduction to course; course overview and familiarisation
  The global knowledge economy. Why Knowledge Management? Understanding the big picture.
  Organisational impacts and strategic approaches
  Developing a knowledge management strategy
  Measuring and valuing intangible resources
  Familiarisation with the TangoNet simulation
  Creating and sustaining a knowledge supporting culture
  Developing a knowledge supporting team culture
  Knowledge transfer in organizations: Systematic process or act
  Maximising firm performance through internal and external collaboration
  TangoNet simulations: ‘Executing a KM strategy’, ‘Managing the knowledge worker’, ‘Maximising client satisfaction’
  Mechanisms, systems and tools supporting knowledge storage, retrieval and transfer
  Revision

Department of Management

• Information Systems and Knowledge Management (12 weeks, 10 credits)
  Course Overview/What is Informatics?
  Business Informatics 1: Communicating and Language in Organisations
  Business Informatics 2: Systems Thinking and Meaning making
  Business Informatics 3: Systems in Business
  Business Technologies 1: The Past, The history and future
  Business Technologies 2: Knowledge Management
  Real World Informatics 1: Managing Data Resources for Competitive Advantage
  Real World Informatics 2: Decision Making and Choice. Support Decision Making with technology
  Real World Informatics 3: Digital (Virtual Organisations)
  Real world informatics 4: Knowledge Processing
  Contemporary trends: Web 2.0, blogs, wikis and know how
  Course Overview: the future of Informatics and Exam Review