The Knowledge Management Education Hub

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The Knowledge Management Summit (KM Summit), organized by ARK Group and Ark Conferences, resp., emerged from a fusion of the Knowledge Management UK (KMUK) and Knowledge management for the legal profession (KM Legal UK) conferences in 2018. In 2018 and 2019, the KM Summit was therefore promoted as cross industry event bringing the Knowledge Management community together. In 2020 the cross industry streams including the legal Knowledge Management stream have been discontinued. KM Summit brings together knowledge management professionals to explore the hottest topics, developments and technology impacting Knowledge Management today and into the future.

The Knowledge Management United Kingdom (Knowledge Management UK or KMUK) conference on the other hand, between 2005-2009 re-branded as Knowledge & Content United Kingdom (KCUK), was a senior Knowledge (and Content) Management practitioner forum bringing together the UK’s top Knowledge (and Content) Management professionals and world-renowned experts to share their experiences, discuss the latest developments and design strategies to drive Knowledge (and Content) Management forward. KMUK was established in 2004 to complement the continental Knowledge Management Europe (KM Europe) conference which was established in 2000 and “incorporated” into KMUK in 2006. In 2005 and 2006, similar to KMUK, KM Europe was re-branded to Knowledge, Content & Collaboration Europe (KCC Europe) and Knowledge & Content Europe (KC Europe), resp. In 2013, “by popular demand”, there was another KM Europe separate from KMUK. The aim of KM Europe was to bring together current knowledge practitioners from leading corporate and public sector organisations from across the European continent and beyond.

Conference History:

KM Summit, 15-19 June 2020, London, United Kingdom Virtual venue
Conference Theme: Innovating Delivery, Articulating Value and Delivering Results

Note: The summit was scheduled for 24-25 March 2020 and 8-9 June 2020, resp.; The summit is branded as “Knowledge Management Digital”; No webinar is scheduled for Jun 19

• Streams: Client Service, Technology and Innovation; Case Studies and Thought Leadership
• Extended Sessions: Knowledge Management open peer assist
• Webinars
  What is the future of Knowledge Management? Ask Siri
  Addleshaw Goddard: Our document automation journey (was: Knowledge Management and document automation)
  Professionalising Knowledge Management
  Most Admired Knowledge Enterprises (MIKE) awards
  Covid Vs Construction Knowledge (was: Knowledge Management collaboration and architecture)
  Measuring Knowledge Management activities: it’s for life, not just for Christmas
  Data: from decks to dashboards
  Using Knowledge Management to deliver advice to lawyers
  Law Firms and LegalTech Adoption
  Data: Knowledge Management panel session (CANCELLED)
  People, process, technology…and data
  TBD
  Knowledge Management: health and safety in the UK construction sector
  Ipsos case study: here, there and everywhere
  Opportunities for Knowledge Management during lockdown and beyond
  Knowledge Managers as Project Managers, implementing technology

KM Summit, 4-5 June 2019, London, United Kingdom
Conference Theme: Knowledge Management 2019: Bringing the Knowledge Management community together

Note: The summit was scheduled for 15-16 May 2019

• Streams: Legal Knowledge Management; Corporate/Charity and Public Sector Knowledge Management
• Extended Sessions: Extended questions and answers session (case studies); Knowledge Management open peer assist

KM Summit, 15-16 May 2018, London, United Kingdom
(Joint Knowledge Management UK (KMUK) and Knowledge management for the legal profession (KM Legal UK) conference)
Conference Theme: Uniting Knowledge Management professionals to turn knowledge into advantage

• Sections: Legal Sector, Private Sector, Public Sector
• Pre-conference Masterclass: Equipping today’s knowledge manager for tomorrow: Mastering the skills of knowledge management

Knowledge Management United Kingdom (KMUK) &
Knowledge Management Europe (KM Europe)

14th Knowledge Management United Kingdom (KMUK), 14-15 June 2017, London, United Kingdom
Conference Theme: Delivering Knowledge Management strategies and processes to improve your customers’ experiences – Knowledge Management strategy, standards (day 1); Knowledge Management tools, techniques, process, customers (day 2)

13th Knowledge Management United Kingdom (KMUK), 15-16 June 2016, London, United Kingdom
Conference Theme: Implementing an Effective Knowledge Strategy and Connecting People and Processes (day 1); Knowledge Management Insights and Technology (day 2)

12th Knowledge Management United Kingdom (KMUK), 10-11 June 2015, London, United Kingdom
Conference Theme: Knowledge Management Startegy and Organisational Culture (day 1); Knowledge Management challenges 2015: People process and technology (day 2)
Conference Workshops: Hidden innovation: How the power of culture often works against innovation; Knowledge tools for your customers: The customer’s perception of value added tools

11th Knowledge Management United Kingdom (KMUK), 11-12 June 2014, London, United Kingdom

10th Knowledge Management United Kingdom (KMUK), 26-27 June 2013, London, United Kingdom
Conference Theme: Collaborating as a social business to deliver competitive advantage and world-class results
Conference Streams: ?
Conference Workshops: Punished by rewards (extended keynote with knowledge cafe)

9th Knowledge Management United Kingdom (KMUK), 13-14 June 2012, London, United Kingdom
Conference Theme: How Knowledge Management professionals can communicate with confidence at the most senior levels, engage with business issues and speak in the language of the business

Knowledge Management Europe (KM Europe), 24-25 April 2013, Amsterdam, The Netherlands
Conference Streams: Knowledge Management Startegy, Organisational Learning; Conversation and Dialogue; Sharing and Culture; Retaining Knowledge
Conference Workshops: Open conversation: Who takes responsibility for knowledge sharing? Balancing hierarchy and organisation with individuals, departments and networks (open conversation); The Power of Conversation: Learning and Innovation through dialogue (extended interactive session)

8th Knowledge Management United Kingdom (KMUK), 21-22 June 2011, London, United Kingdom
Conference Theme: The knowledge management function’s role as ‘business decision support’
Conference Streams: People, Culture and Strategy; Tools, Techniques and Technology
Conference Workshops: Knowledge Management has not lived up to its expectations, what do we need to change (extended keynote with knowledge cafe)

7th Knowledge Management United Kingdom (KMUK), 15-16 June 2010, London, United Kingdom
(Incorporating: KM Europe 2010)
Workshops: Presentations including group exercises: What new skill have you gained from using social media that you could transfer offline?; Take the first steps towards building a storytelling toolkit for your organisation; How could you use crowdsourcing to solve a current business problem?

6th Knowledge & Content United Kingdom (KCUK), 8-9 June 2009, London, United Kingdom
Conference Streams: Knowledge Sharing and Content Management; Strategy, Management and Technology

5th Knowledge & Content United Kingdom (KCUK), 25-26 June 2008, London, United Kingdom
Conference Streams: Knowledge Sharing and Culture; Content Management and Technology; Strategy and Management Stream (interactive workshops and discussion forum)
Conference Workshops: Fusing innovation and strategic knowledge management; Advancing leadership: using narrative to inspire enduring action; Building a change management strategy for employees; Designing a dynamic communications strategy

4th Knowledge & Content United Kingdom (KCUK), 26-27 June 2007, London, United Kingdom
Conference Theme: Working your information and knowledge assets
Conference Streams: Knowledge Management, Content Management

(CANCELLED and merged with KCUK 2007)
7th Knowledge & Content Europe (KC Europe), 14-16 November 2006, Amsterdam, The Netherlands
Conference Theme: Harnessing the power of vital information and corporate knowledge
Conference Workshops: KC Europe Fringe (EKMF/KnowledgeBoard event)
Masterclasses: tba

3rd Knowledge & Content United Kingdom (KCUK), 4-6 July 2006, London, United Kingdom
Conference Streams: Knowledge Management, Content Management
Conference Workshops: Putting the knowledge of the day into action (Gurteen Knowledge Café)
Post-conference Masterclasses (Jul 6): Knowledge Management & Innovation: Fusing knowledge with innovation for a competitive edge; Knowledge Transitions: Harvesting knowledge from people about to retire or in high turn over environments AND getting young people and new joiners to use the material; When two worlds collide: Exploring the marriage of knowledge management and flexible working

6th Knowledge, Content & Collaboration Europe (KCC Europe), 7-9 November 2005, Amsterdam, The Netherlands
Conference Theme: Capturing, exploiting & sharing information assets
Conference Streams: Knowledge Management: Culture and communities; Collaboration: Search, structure and share ; ; ;
Conference Workshops: KCC Europe Fringe (EKMF/KnowledgeBoard event)
Conference-Expo with product demonstrations
Post-conference Masterclasses (Nov 9): The aging workforce and other vital but difficult knowledge capture and use problems; Intelligent Complex Adaptive System (a new theory of the firm): Understanding the nature of knowledge, learning and collaborative leadership; Egocentric pyjama-clad amateurs or besuited corporate collaborators?: Downsides, upsides and sidesides – the real business value of blogs, wikis and other social media; Beyond search to findability: trusting what you find is as important as finding it! How to bring value to your intranet through making it the trusted, authoritative information platform of your organisation

2nd Knowledge & Content United Kingdom (KCUK), 4-6 July 2005, London, United Kingdom
Conference Theme: Capturing and delivering business-critical information
Conference Streams: Knowledge-collaboration and communities; Content-structure and retrieval
Post-conference Masterclasses (Jul 6): Learning to Fly: Experiential learning , Peer Assist and After Action Review; Building knowledge systems which will assist you in meeting the needs of your organisation; Storytelling in an entertaining and informative way; Blogs that can propel knowledge sharing in your organization

5th Knowledge Management Europe (KM Europe), 8-10 November 2004, Amsterdam, The Netherlands
Conference streams: …; Communities (knowledge and information management groups) Programme; EC Village: European research projects covering the areas of knowledge management and knowledge technologies
Post-conference Masterclasses (Nov 10): Managing culture and change within a complex organisation; A knowledge café on intellectual capital focusing on tentative projects to prototypes; Apply knowledge-based thinking: featuring the KMAP tool; Situation handling and mental models: how do stories drive a people-centred KM strategy; Exploring and mastering high-value uses of storytelling: narrative as a leadership and management tool; Build and sustain strategic communities of practice: responding to business demands and needs
Conference Workshops: tba
Conference Exhibition with company presentations and workshops

1st Knowledge Management United Kingdom (KMUK), 14-16 June 2004, London, UK
Conference Theme: Realising the value of Knowledge Management
Conference Workshops: Stop searching start finding: how search and guided navigation is fundamentally changing Knowledge Management; A day in the life of a knowledge community; Advanced content exploitation (ACE): enabling enterprise agility; Implementing Knowledge Management solutions that work; Maximising your information investment: the convergence of technology and content; Knowledge is all about content; Practical approach in Knowledge Management – think big, start small, scale quickly; Taxonomies – Knowledge management glue; Creation to analysis: the knowledge lifecycle; Managing social and value networks in complex organisations (London Knowledge Network interactive panel discussion); …
Post-conference Masterclasses (Jun 16): Developing working solutions based on the knowledge embedded in your system; An organic approach to knowledge strategy and mapping; Storytelling as a leadership tool; Making knowledge management practical: tools and techniques to take away

4th Knowledge Management Europe (KM Europe), 10–12 November 2003, Amsterdam, The Netherlands
Conference Theme: Challenges facing Knowledge Management and practical advice on managing the KM lifecycle
Conference Streams: …; Association (knowledge and information management groups) Programme; EC Village: European research projects covering the areas of knowledge management and knowledge technologies
Conference Masterclasses: Tacit and explicit knowledge: an organic approach to knowledge strategy and knowledge mapping; Value Network Dynamics: How does knowledge create value?; Making knowledge management practical: tools and techniques to take away; Developing and nurturing communities of practice; Demonstrating Knowledge Management as a generator of business value; Releasing the value from knowledge management investments
Conference Workshops: Successful Knowledge Management becomes part of the business process using an enterprise knowledge infrastructure; Competencies in organisational networks – using synergies; How to optimize search and managing of content through customer behaviour analysis; Supporting strategy with appropriate competencies; Managing large-scale digital data collections; Why Knowledge Management is no different to selling soap…; Driving Innovation with the Semantic Intranet; From Knowledge to Know-How; Pool the Knowledge in Companies by Means of Content Integration; Resense, ‘The knowledge game.’; Great Minds Working Together – Knowledge Management and Collaboration; Using Search To Design an Intranet; Implementation of Holistic Knowledge Management; Mining tacit information
Conference Exhibition with company presentations and workshops

3rd Knowledge Management Europe (KM Europe), 13-15 November 2002, London, United Kingdom
Conference Theme: Linking knowledge management to real business needs
Conference Streams: …; KM Learning Zone; CILIP Event; European KM Forum event
Workshops: Developing and applying a real-life Knowledge Management audit and map (CILIP Event); Making Knowledge Work- a case study of a client driven organisation; The theory of the Semantic Web and how it is applied to the enterprise; How to motivate knowledge workers?; Applying best practice processes for knowledge management: The Knowledge Sphere; Advanced knowledge technologies; Consideration of knowledge as a concept and the role of technology in its management (CILIP Event); They are very, very good at their jobs: Knowledge Agents at the DSTL; European KM Forum Open Meeting – What is hot in the European Knowledge Management community?; Knowledge Angels Open Meeting – Setting up an European Network of Excellence for the Knowledge based Economy (European KM Forum); Making communities work in a challenging professional environment (CILIP Event); Communities and information professionals (CILIP Event); Come and discover for yourself what the Sveiby Toolkit, Celemi and SKA Global can do for you; Libraries as clusters of user communities; Knowledge mobilisation and localisation in the health care domain: the role of communities of practice (CILIP Event)
Conference Exhibition with company presentations and workshops

2nd Knowledge Management Europe (KM Europe), 27-29 November 2001, The Hague/ Den Haag, The Netherlands
Workshops and Seminars: Lunchtime open seminars on knowledge management and the information professions (Library Association); Future of Knowledge Management in Europe (European KM Forum’s Open Meeting & Workshop); Knowledge Management Technologies; Collaborative Knowledge Management, the next generation of Knowledge Management Solutions?; Successful Knowledge Management Strategies; The role of objects in the knowledge of organisations;…
Conference Exhibition with company presentations and workshops

1st Knowledge Management Europe (KM Europe), 20-22 November 2000, Brussels, Belgium
Conference Streams: …; Knowledge Transfer enablers: Competitive Information and XML technology; “Made In Europe”…The European Commission
Workshops and Seminars: (Focus: Competitive Information and XML technology) c-COMMERCE: A New Arena for Business on the Web; Introducing topic maps — the new enabling standard for knowledge management; XML: Bringing Knowledge to the Web for E-Business Results; XML; Next generation interfaces for displaying, animating and navigating complex information; Competitive Intelligence Services for Business; Verity’s Portal One, how to build and manage corporate knowledge platforms ;SERware – An integrated product suite for Complete Knowledge Logistics; The BT Global Challenge! (Focus: “Made In Europe”…The European Commission) How to balance re-use and invention – the NIMCube story; Game-based Training of Knowledge Management; An effective Corrporate Knowledge Transfer Platform; The ENRICH approach to knowledge management; Process oriented methods and toold for knowledge management; Integrating the Product and Process perspectives in KM: The KNOW-NET & LEVER Projects; Pragmatic Approaches for Knowledge Management – Case Studies; The European KM Forum – A community for accelerating the development and capitalisation of Knowledge Management practices in European research and industry; Intelligent Support for People Oriented Process Re-Engineering and Change Management
Conference Exhibition with company presentations and workshops