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Based in the United Kingdom, Australia, and the United States of America the ARK Group (ARK stands for Applied Research & Knowledge), a part of Wilmington, provides conferences and training to professional business markets in Europe, Australasia, and North America through its ARK Conferences branch.

ARK Conferences offers the following Knowledge Management education and training opportunities:

Conferences

Asia & Australia

  • Knowledge Management Asia (KM Asia)*
  • Past Conferences
    List of past conferences
    • Knowledge Management Australia Congress (KM Australia)**
    • Community Engagement Forum**
    • Data and Information Guide to Intelligence Forum**
    • Knowledge Management in Professional Services**
      • Professional Services Australia: Knowledge Management and Innovation 2015, 24 – 25 November 2015, Sydney, Australia
        One day case study led forum (24 Nov) theme: Engaging and Attracting the Right Candidates through Social Networking
        Post-forum workshops (25 Nov): The “How To” in Building Cross-Departmental Collaboration for Effective Law Firm Knowledge Management; Reduce – Reuse – Save Time: Recycling Content for Professional Services
      • Knowledge Management in Professional Services, 19 – 20 March 2014, Sydney, Australia
        One-day connected forum (19 Mar) theme:
        Post-forum workshops (20 Mar):
    • Knowledge Management in the Legal Profession (KM Legal AUS)**
      • Advancing Knowledge Management in the Legal Profession, 13-14 March 2013, Sydney, Australia
        An evolution of knowledge and examining its practical implications to improve business processes
      • Knowledge Management in the Legal Profession, 6-7 March 2012, Sydney, Australia
        Implementing KM initiatives that make a difference in the firm
      • Knowledge Management in the Legal Profession, 1 March 2011, Sydney, Australia
        Facilitating knowledge capture and sharing in law firms
    • Knowledge Transfer and Retention**
      • Creative Knowledge Retention, 9 – 10 October 2012, Melbourne, Australia
        Conference Theme: Building an innovative transfer strategy to retain essential knowledge
        (A two- day Knowledge Huddle/Workshops)
        Conference Workshops: Creating a meaningful mentoring and knowledge sharing initiative; Building a resilient knowledge culture; Tools and technology for knowledge retention and sharing (micro workshop); Improving the status of knowledge retention within your organisation (micro workshop); Improving your “off-board” strategy – don’t wait until the exit interview! (micro workshop); Reflections and making plans for change (Group planning discussion)
      • Knowledge Transfer and Retention, 24 – 25 May 2010, Melbourne, Australia
        One-day Conference Theme (May 24): Preventing knowledge collapse through effective preservation, collaboration and collation of information and expertise
        Post-conference Workshops (May 25): Prioritising knowledge transfer and retention during periods of change; Designing a simpler, smarter, social knowledge transfer and retention approach
      • Facilitating Knowledge Transfer and Retention in the Modern Workplace, 18 – 20 Feb 2008, Melbourne, Australia
        Two-days Conference Theme: Developing strategies to address the knowledge issues of an ageing and rapidly changing workforce
    • Knowledge Management (KM) for the Energy, Engineering and Resources Sectors**
      • Knowledge Management (KM) for the Energy, Engineering and Resources Sectors, 19 – 21 October 2009, Perth, Australia
        Two day connected Forum (Oct 19-20) Theme: Advancing knowledge management and collaborative practices across resource and infrastructure intensive organisations
        Post-forum Workshops (Oct 21): Communities of practice masterclass: making CoPs happen in the real world; Getting the right fit: choosing the right Knowledge Management initiative for your organisation
      • Enhancing Collaboration and Knowledge Sharing in the Energy & Resources Sectors, 20 – 22 October 2008, Perth, Australia
        Conference Theme: Improving overall business performance by driving collaborative practices within business units and across the enterprise
    • Measuring the business value of your knowledge management strategies
      – 20-21 February 2003, Hong Kong
      – 24-25 February 2003, Malaysia
      – 27-28 February 2003, Singapore
    • Knowledge Management Strategies For The Public Sector
      – 16 & 17 October 2002, Kuala Lumpur, Malaysia
      – 21 & 22 October 2002, Brunei
      – 14 November 2002, Canberra, Australia
      – 6 March 2003, Canberra, Australia
    • Knowledge Management For the Oil & Gas Industry**
      • 5th Knowledge Management for the Oil & Gas Industry, 26 – 28 June 2006, Singapore
        Conference Theme: Optimising Business Performance and Results through Effective Information and Knowledgement Management Initiatives
      • 4th Knowledge Management For the Oil & Gas Industry, 28 – 30 June 2005, Singapore
        Conference Theme: Stem Critical Knowledge and Skillset Loss From the Impact of a Globalisation and the Ageing Global Workforce
      • 2004 ?
      • Knowledge Management For the Oil, Gas and Energy, 14-16 January 2003, Singapore
      • 2002 ?
    • Non-recurring conferences
      • “The Art of: Knowledge Management, Learning & Communication” One-Day Forum, 24 February 2018, Parkview Hotel, Melbourne
      • Knowledge Management for the Australian Government, 10 – 11 October 2013, Canberra, Australia
        Conference Theme: Inspiring innovation to create a competent culture of knowledge sharing in your organisation
        (One day CASE STUDY led connected forum with two post-forum workshops)
      • Indigenous Knowledge Management, 22 – 23 March 2011, Sydney, Australia
        One Day Conference Theme (Mar 22): Those who lose dreaming are lost
        Post-conference Workshop (Mar 23): Indigenous knowledge for development
      • Knowledge Management for the Experienced Practitioner, 9-11 February 2009, Melbourne, Australia
        Conference Theme: Knowledge Management – Up, close and personal
        (Two-day conference and workshops)
        Conference interactive sessions: KM Method Cards; Knowledge Management Roundtable (KMRt) Debate; Roundtable Discussion: How can you make Knowledge Management sustainable in your organisation?; Reverse Brainstorming Session: Let’s destroy collaboration! Story techniques; Collaborative Discussion/Wrap-up at the end of day two
      • Promoting a Culture of Knowledge in the Public Sector, November 14 – 16, 2007, Sydney, Australia
        Conference Theme (Nov 14-15): Taking a Cultural Approach to Managing Knowledge Sharing in Government
        Post-conference workshops (Nov 16): Developing integrated Information Technology, Information Management and Knowledge Management Strategy to support the continuum of government service delivery; Understanding how Web 2.0/Enterprise 2.0 can help in the delivery of government services
        Onteractive Conference Sessions: Anecdote Circles (Interactive discussion); Communities of practice: Community and practice (Interactive discussion)
      • Collaboration in the world of Web 2.0, 12 – 13 September 2007, Sydney, Australia
        Conference Theme: Harnessing Web 2.0 technologies to enhance collaboration
      • Conducting an Effective Information and Knowledge Audit, December 4 – 6, 2006, Singapore
        Conference Theme: Locating and evaluating your knowledge and information resources to drive performance and profitability
      • Knowledge Management for the Legal Profession, Aug 16 – 18 2006, Singapore
        Conference Theme: Embracing Knowledge Management to Meet a Changing Competitive Landscape
      • Demonstrating the value of knowledge management, November 22-24, 2006, Sydney, Australia
        Two-day Conference Theme: Promoting knowledge management as a driver for cultural change, strategic development and improved business performance
      • Knowledge and Innovation, 21 – 23 Nov 2005, Australia
        Conference Theme: Extracting value fom knowledge sharing to enable business specific innovation and drive competitve advantage
      • Encouraging and maintaining a knowledge sharing culture, 21 – 23 Feb 2005, Sydney, Australia
        Conference Theme: Embedding a prosperous knowledge culture to improve your organisations innovation, efficiency and productivity
      • Knowledge Management for the Financial Services Conference, 22-25 April 2003, Singapore
      • Knowledge Based Government, 3-5 April 2002, Singapore
        Conference Theme: Knowledge Management for Government, Government Agencies & NGOs

Europe

  • Knowledge Management Summit (KM Summit)* 1)
  • Past conferences
    List of past conferences
    • Knowledge Management Legal Conference (KM Legal UK)**
      – Knowledge Management Legal & Proffessional Support Lawyer – Manchester 2)
    • Knowledge management for the European legal profession (KM Legal Europe)**
    • Knowledge capture and retention in law firms**
      • Knowledge capture and retention in law firms, 12 – 13 November 2008, London, UK
        One-day Conference (Nov 12) Theme: Extracting, capturing and reusing lawyer knowledge and know-how effectively
        Post-conference Masterclass (Vov 13): Demonstrating the value of Knowledge Management in law firms: Maximising and communicating the value of your Knowledge Management initiatives and team
      • Knowledge capture and retention in law firms, 27 November 2007, London, UK
        Conference Theme: Capturing, disseminating and retaining employee knowledge and experience
        Co-located Conference: Outsourcing know-how in law firms: Achieving sustainable business advantage through efficient legal services delivery (Nov 28)
    • Collaborative Working Conference Series
      • Building and Sustaining a Collaborative Working Environment, 4-5 March 2004, London, UK
        Learn how to drive stronger financial performance and increase competitiveness through connected nodes of working
      • Exploiting communities, social networking and social media, 28 Nov – 1 Dec 2005, London, UK
        Harnessing the power of collaborative working to drive business performance
      • Embracing collaborative working, 21 – 22 Feb 2006, London, UK
        Utilising collaboration tools to drive business innovation and efficiency
      • Enabling collaboration in knowledge-led organisations, 21 – 22 Feb 2007, London, UK
        Aligning people, process and technology to harness the power of collaboration
    • Knowledge Management Europe Conference (KM Europe)** 3)
      • Knowledge Management Europe (KM Europe), 20-22 November 2000, Brussels, Belgium
      • Knowledge Management Europe (KM Europe), 27th- 29th November 2001, The Hague/ Den Haag, The Netherlands
      • Knowledge Management Europe (KM Europe), 13-15 November 2002, London, United Kingdom
      • Knowledge Management Europe (KM Europe), 10–12 November 2003, Amsterdam, The Netherlands
      • Knowledge Management Europe (KM Europe), November 8-10, 2004, Amsterdam, The Netherlands
      • Knowledge, Content & Collaboration Europe (KCC Europe), 7-8 November 2005, Amsterdam, The Netherlands
      • (CANCELLED) Knowledge & Content Europe (KC Europe), 14-16 November 2006, Amsterdam, The Netherlands
      • Knowledge Management Europe (KM Europe), 24-25 April 2013, Amsterdam, The Netherlands
    • Knowledge and Information Management for the Public Sector (KIMPS)**
      • 1st Knowledge Management for the Public Sector, 9 – 11 April 2002, London, UK
        Conference Theme (9-10 Apr): Developing a Robust Knowledge Management Strategy to drive down Service Delivery Costs and Enable you to deliver Measurable Returns on Online Investments
        Post-conference Workshops (11 Apr): Mastering the balancing act of content for your electronic service delivery; Knowledge Management: A comprehensive introduction for the public sector
      • 2nd Knowledge Management for the Public Sector, 23 – 25 September 2002, London, UK
        Conference Theme (23-24 Sep): Managing knowledge across channels and departments for maximum departmental time and cost effectiveness
        Post-conference Workshops (25 Sep): Intranet/internet content management; Communities of interest
      • 3rd Knowledge Management for the Public Sector, 22 – 24 September 2003, London, UK
        Conference Theme (22-23 Sep): Applying and mobilising knowledge management within your organisation for improved communication, integration and service delivery
        Post-conference workshops (24 Sep): Knowledge management: a comprehensive introduction addressing the specific applications of knowledge management within the public sector; A methodology for engaging the user
      • 4th Knowledge Management for the Public Sector, 21 – 24 September 2004, London, UK
        Conference Theme: Making the best use of your knowledge and information
      • 5th Knowledge Management for the Public Sector, 26 – 28 September 2005, London, UK
        Conference Theme: Exploiting public sector knowledge for improved efficiency and innovation
      • 6th Knowledge Management for the Public Sector, 27 – 29 September 2006, London, UK
        Conference Theme (27-28 Sep): Mobilising Knowledge in the Public Sector: Driving organisational performance with modern and effective knowledge sharing
        Post-conference workshop (29 Sep): The full potential of integrated GIS: towards a fully engaged community and citizen-focused decision making
      • 7th Knowledge Management for the Public Sector, 25 – 27 September 2007, London, UK
        Conference Theme (26-27 Sep): Assessing the balance of needs between knowledge management, information managment and records management
        Pre-conference workshop (25 Sep): Working effectively through times of change
      • 8th Knowledge Management for the Public Sector, 24 – 25 September 2008, London, UK
        Conference Theme: Driving information and knowledge management to the very heart of your organisation
      • 9th Knowledge and Information Management for the Public Sector, 29 – 30 September 2009, London, UK
        Conference Theme: Managing knowledge and information effectively to drive public service excellence and deliver value-for-money
      • 10th Knowledge and Information Management for the Public Sector, 28 – 29 September 2010, London, UK
        Conference Theme: How to deliver high quality Knowledge Management on a budget
    • Demonstrating the value of knowledge management**
      • 1st Measuring Knowledge Value, July 24-25, 2002, London, UK
        Conference Theme: Measuring intellectual capital and managing knowledge assets more effectively
        Pre-/Post-conference workshops (Jul 23/26)
      • 2nd Measuring Knowledge Value, February 17-18, 2003, London, UK
        Conference Theme: Aligning knowledge management activity with organisational goals and measuring the impact of knowledge management programmes
        Post-conference workshops (Feb 19): Embedding know-how into micro-workflows; Providing tangible results from intangibles
        (similar ‘Measuring the business value of your knowledge management strategies’ events in Hong Kong (Feb 20-21), Malaysia (Feb 24-25), Singapore (Feb 27-28))
      • Demonstrating the value of knowledge management, November 26-27, 2003, London, UK
        Conference Theme: Assessing and communicating the value of Knowledge Management and Intellectual Capital
      • Demonstrating the value of knowledge management, 29 September – 1 October 2004, London, UK
        Conference Theme: Establishing the return on your Knowledge management initiatives
      • Measuring and demonstrating the value of knowledge management, 20-22 September 2005, London, UK
        Conference Theme: Promoting and enabling a sustainable knowledge environment
      • 5th Measuring and demonstrating the value of knowledge management, 13-14 September 2006, London, UK
        Conference Theme: Practical strategies for communicating the importance of your Knowledge Management initiatives
        Post-conference workshop (Sep 15):
        (same ‘Demonstrating the value of knowledge management’ event in Sydney, Australia (Nov 22-24))
      • 7th Demonstrating the value of knowledge management, 18–19 October 2007, London, UK
        Conference Theme: Maximising and communicating the impact and value of your Knowledge Management initiatives
    • Developing a knowledge-sharing culture**
      • 1st Developing a Knowledge Sharing Culture, 25-27 February 2004, London, UK
        Conference Theme: Cultivating a rich culture environment to generate innovation and productive interactions and sustain competitive advantage
        Post-conference workshop: ?
      • 2nd Developing a knowledge-sharing culture, 26-28 January 2005, London, UK
        Conference Theme: Sustaining information exchange to enhance organisational performance
        Post-conference workshop: ?
      • 3rd Developing a knowledge-sharing culture, 18-20 January 2006, London, UK
        Conference Theme: Nurturing behaviour patterns to drive business performance
        Post-conference workshop: ?
      • 4th Developing a knowledge-sharing culture, 21-23 February 2007, London, UK
        Conference Theme: Utilising employee knowledge to improve business performance
        Post-conference workshop (Feb 23): Initiating and sustaining effective communities of practice
    • Managing knowledge & Information exploitation in defence**
      • 1st Knowledge & Information Exploitation in Defence, 29 Nov – 1 December 2004, London, UK
        Two-day Conference Theme: Bringing together people, processes, information and technology to consistently exploit knowledge and information assets
        Post-conference Workshops: Information and knowledge management – bridging the gap between fact and fiction; Know your value, value what you know: How to map, measure and manage the human capital in knowledge and information systems
      • 2nd Knowledge & Information Exploitation in Defence, 15-17 November 2005, London, UK
        Two-day Conference Theme: Realising superior, rapid response decision-making capability by exploitating knowledge capital
        Post-conference Workshops:
    • Building a Knowledge Framework: Practical Taxonomy Design and Application Conference**
      • Building a Knowledge Framework: Practical Taxonomy Design and Application Conference, 19-21 March 2003, London, UK
        Two-day Conference Theme:
        Post-conference Workshop (Mar 21):
      • Building a Knowledge Framework: Practical Taxonomy Design and Application Conference, 29 September – 1 October 2003, Amsterdam, The Netherlands
        Two-day Conference Theme: Creating and maintaining an effective framework for managing knowledge
        Post-conference Masterclasses (Oct 1): Can your intellectual capital be mapped into one taxonomy? Best practices in deploying multiple relational taxonomies; Creating a more sophisticated user interface with effective search and visualisation tools
    • Non-recurring Conferences
      • Outsourcing know-how in law firms, 28 November 2007, London, UK
        Conference Theme: Achieving sustainable business advantage through efficient legal services delivery
        Co-located Conference: Knowledge capture and retention in law firms, Nov 27
      • Enabling effective knowledge transfer and retention, December 6-7, 2006, London, United Kingdom
        Conference Theme: Capturing, transferring and retaining organisational memory in high-transition environments
      • Integrating knowledge management into strategic business processes, 6 – 8 November 2006, United Kingdom
        Two-day Conference (Nov 6-7) Theme: Capitalising on Knowledge Management to add value and drive efficiency in law firms
        Post-conference Workshop (Nov 8): Communicating to educate: e-learning as a tool in managing knowledge
      • Complexity and knowledge in the new millenium, 23-24 May 2005, London, United Kingdom
        Conference Theme: Creating a environment where adaptation, innovation and creativity will flourish
      • Conducting a knowledge audit, 23 – 25 Feb 2005, United Kingdom
        Conference Theme: Identifying knowledge flows and closing gaps
      • Mapping Social Networks in Organisations, 29 Nov – 1 Dec 2004, London, United Kingdom
        Conference Theme: Establishing patterns of interaction in the workplace for business benefits and improved communication
      • Knowledge at Work, 30 June – 1 July 2003, London, UK
        Conference Theme: Using portals to support people and processes in knowledge-sharing activities
      • Knowledge Management Connect, 20-22 of May 2003, Lundon, UK
        Conference Theme: A problem-solving event specifically designed for companies re-engineering their KM strategy
      • Knowledge managed – harnessing taxonomies, 22-24 January 2002, London, UK
      • Reduce Corporate Risk Exposure by Managing Knowledge to Manage Risk, 22-23 October 2002, London, UK
      • Knowledge Management and the HR Function, 8-9 December 1998, London, UK

North America

  • Knowledge Management in the Legal Profession (KM Legal US)*
  • Past conferences
    List of past conferences
    • Succession Planning and Knowledge Transfer Strategies**
      • Succession Planning and Knowledge Transfer Strategies in the Public Sector, 30 Sep 2010, Washington, DC, United States of America
        Shaping the Next Generation of the Public Sector Workforce by Linking Knowledge Leadership to Succession Planning—Driving Innovation and Organizational Viability
      • Succession Planning and Knowledge Transfer Strategies in the Public Sector, 4 Nov 2010, Washington, DC, United States of America
        Shaping the Next Generation of the Public Sector Workforce by Linking Knowledge Leadership to Succession Planning—Driving Innovation and Organizational Viability
      • Succession Planning and Knowledge Transfer Strategies, Techniques and Best Practices in the Public Sector
        11 Feb 2011 – 11 Feb 2011, Washington, DC, United States of America
        Shaping the Next Generation of the Public Sector Workforce by Linking Knowledge Leadership to Succession Planning—Driving Innovation and Organizational Viability
      • Preventing Knowledge Collapse, 28 Sep 2012, Arlington, VA, USA
        Succession & Transition Planning Strategies for the Public Sector
    • Knowledge Management (KM) for the Government Sector**
      • 1st Knowledge Management (KM) for the Government Sector, 11 – 13 Oct 2005, Washington DC, United States of America
        Conference Theme: Practical strategies to develop and implement Knowledge Management initiatives within Government organizations
      • 2nd Knowledge Management (KM) for the Government Sector, 24 – 25 Oct 2006, Washington DC, United States of America
        Conference Theme: Using People-Based Social Network Initiatives to Fuel an Effective Knowledge Management Program
    • Non-recurring Conferences
      • Practical Knowledge Strategies for the Public Sector, 15 Nov 2011, Arlington, VA, USA
        Bridging knowledge gaps that can impede innovation and performance improvement
      • Knowledge Strategies for Healthcare, Closing the knowing/doing gap in healthcare through knowledge transfer and knowledge management frameworks and techniques, 20 May 2010, Arlington, VA
      • Knowledge Retention Strategies for the Government Sector, 17 Nov 2008, United States of America
        Shaping the future of innovation and organizational viability through the seamless transfer and management of experience-based knowledge within the public sector
      • KM Legal 201: Moving Beyond KM Technology, May 17, 2007, United States of America
        Determining the future of your firm’s knowledge management
      • Integrating Information & KM Architectures in the Legal Profession, 13 – 14 Jun 2006, Toronto, ON, Canada
        Strategies for Integrating Your Firm’s Organizational, Technical & Information Resources to Leverage or Create Complimentary Information & Knowledge Management Architectures
      • Internal Government Agency Communications, Knowledge-Sharing and Collaboration, 13 – 15 Jun 2006, Washington DC, United States of America
        Capitalizing On Collaborative Efficiencies, Transforming Inter & Intra Agency Communications
      • Knowledge Management Collaboration, 5 – 7 Dec 2005, Orlando, United States of America
        Practical strategies for developing and implementing Knowledge Management Collaboration within organizations
      • Global Knowledge Management eXchange Conference & Exhibition, June 25-27, 2002 in New York, USA
        Conference Theme: High Performance and Innovation in a Fast Changing World
        Workshops (June 24): Introduction to knowledge management; Where knowledge management hits the financial report; Intellectual capital modelling and systems for decision making
        Co-located: Entovation E100-Roundtable: Harnessing Collaborative Advantage, June 23-24
        Theme:

Various regions (recurring onferences)

  • Past conferences
    List of past conferences
    • Knowledge Management for Professional Services**
      • Knowledge Management for Professional Services, 27 February – 1 March 2006, Sydney, Australia
        Conference Theme: Creating successful Knowledge Management strategies in unique cultural environments
      • 1st Knowledge management for professional services, 13 – 15 June 2006, London, UK
        Conference Theme: Harnessing the potential of Knowledge Management in your organisation
      • Encouraging a Knowledge Sharing Culture in Professional Services, 12 – 14 February 2007, Sydney, Australia
        Conference Theme: Improving your firm’s knowledge base to optimise performance and business outcomes
      • 2nd Knowledge management for professional services, 12 – 15 June 2007, London, UK
        Conference Theme: Harnessing next generation knowledge sharing to improve business performance
    • Communities of Practice (CoPs) conference series
      • Communities of Practice 2000, UK
      • Communities of Practice 2001, May 29-31, 2001, London, UK
        Conference Theme: Integrating knowledge, learning and change through communities of practice
        Conference Workshops: Interorganisational Communities of Practice for Professional Networks; What Keeps Communities Going?
      • Communities of Practice (COPs USA), November 12-14, 2001, Arlington, VA, USA
        Post-conference Master class (Nov 15): Storytelling
      • Communities of Practice (COPs USA), May 21-23, 2002, New York, NY, USA
      • Building and Sustaining CoPs Online, July 28-30, 2003, Chicago, USA
        Conference Theme: Successfully managing knowledge, capturing best practice and improving collaboration by harnessing online communities of practice
        Workshop: ?
      • Building and sustaining communities of practice, 21–23 October 2003, London, UK
        Conference Theme: Cultivating successful communities to improve knowledge management and give your organisation strategic advantage
        Post-conference workshop (23 Oct): Creating value with communities of practice
    • Unstructured Information Conference Series**
      • Identifying and Managing Unstructured Information, 23 -25 Mar 2004, Sydney
        Locating, categorising and utilising all of your information for more efficiency, greater knowledge and a competitive edge
      • Targeting, Harnessing and Extracting the Value of Unstructured Information, 26 – 28 Apr 2004, London, United Kingdom
        Tapping into your information for optimised knowledge sharing and collaboration
      • Identifying and Managing Unstructured Information, 11 – 13 Aug 2004, Singapore, China
        Locating, categorising and utilising all of your information to ensure greater efficiency, optimising knowledge sharing and gaining a competitve edge
      • Identifying and Managing Unstructured Information, 22 – 24 Feb 2005, San Francisco, USA
        Locating, Categorising and Utilising All of Your Information to Ensure Greater Efficiency, Optimising Knowledge Sharing and Gaining a Competitive Edge
      • Managing and Extracting Value from Unstructured Information, 28 Feb – 2 Mar 2005, London, United Kingdom
        Aligning business information with organisational strategy
      • Exploiting the potential of unstructured information, 11 – 13 Sep 2006, London, United Kingdom
        Adding business value through optimised information management
    • Exploiting knowledge management in R&D
      • Exploiting knowledge management in R&D, 19-21 March 2003, London, UK
        Conference Theme: Using knowledge management to generate innovation and maintain competitive advantage in dynamic markets
        Post-conference workshops (Mar 21): Using competitive intelligence (CI) for a knowledge management pilot project; Assessing the value of knowledge auditing; Linking knowledge management (KM), R&D and intellectual property (IP) exploitation
      • Knowledge Management for the R&D Sector, 28-30 April 2003, Singapore
    • Knowledge Management for health (and social) care
      • Knowledge Management for healthcare, 28-29 April 2003, Boston, USA
        Conference Theme: Using knowledge to achieve cost savings, increased efficiencies and improved patient care
        Post-Conference Workshops (Apr 30): Implementing Knowledge Managementin Your Healthcare Organization; Roll your sleeves up and get to work – the Knowledge Management Challenge!
      • Knowledge Management for Health and Social Care, 21-23 May 2003, London, United Kingdom
        Conference Theme: Mobilising knowledge to improve efficiency, lower costs and facilitate communication within health and social services
        Pre-conference workshop (21 May): The Knowledge Management ‘Swap Shop’
      • Managing Knowledge for Health and Social Care, 26-28 April 2004, London, United Kingdom
        Conference Theme: Demonstrating the value of knowledge sharing across health and social services
      • Delivering Better Health Informatics with Knowledge Management, May 25-27, Singapore
        Conference Theme: Reducing healthcare costs with knowledge for optimised standard of care

Communities

  • KM Insight community

Training

Workshops, Seminars, Courses, Masterclasses, etc.

  • The Wheels of Knowledge Management // Australia: 2x 3/17
  • Past training (2001-2014)
    List of past training opportunities
    • Storytelling Masterclass Series 2001, Narrative Masterclass 2002, Organisational Storytelling and Narrative Patterns Masterclass Series 2003-04 // various locations/dates
    • Benchmarking your knowledge management intranet 2000-03 // various locations/dates
    • Building dynamic communities of practice // Asia: 2x 3/03, Europe: 10/03
    • Intangible Management Seminar // Asia: 3x 12/02
    • Knowledge Audit Masterclass // Asia: 2x 3/03
    • Conducting A Knowledge Audit Masterclass // Asia: 1/05
    • Information and Knowledge Exploitation in Defence Masterclass // Asia: 2/05
    • Organisational Learning Through Knowledge Sharing // Asia: 3/05, 3/06
    • Developing Successful Change Strategies with Narrative Techniques // Asia: 4/05
    • Communities of Practice in Your Organisation Masterclass // Asia: 9/06
    • Developing a Knowledge-Sharing Culture // Asia: 6/06
    • Re-Assessing the Performance of KM as a Functional Business Tool // Asia: 6/06, 7/06
    • Enabling Knowledge Management with Technology // Asia: 2/06, 6/06, 3/07
    • Innovation, Creativity and Networks // Asia: 2/06
    • Richard McDermott: The Next Steps in Communities of Practice (CoPs) // Asia: 4/06
    • Richard McDermott: Replicating Expertise Masterclass // Asia: 4/06
    • Dave Snowden Masterclass: Managing the Shadow Organisation // Asia: 06/06, Australia: 6/06
    • Dave Snowden Masterclass: Setting Up an Effective Knowledge Management System // Asia: 9/06, 6/07, 9/07
    • Knowledge Management for Legal and Professional Services Masterclass // Asia: 6/06, 2×3/07
    • Establishing a Knowledge Sharing Culture (David Gurteen) // Asia: 06/07, 08/07
    • Knowledge Management Intranet Site Visits // Australia: 2003-04
    • Enabling Collaboration through Online Corporate CoP’s // Australia: 5/03
    • Knowledge and Value Network Strategies // Australia: 4/04
    • Organisational Memory // Australia: 9/04
    • Knowledge Management & Six Sigma Master Class // Australia: 12/04
    • Dave Snowden – Networking an Organisation // Australia: 4/05, Asia: 5/05
    • Enhancing performance and effectively utilising online learning techniques // Australia: 6/05
    • Knowledge Management as a Business Tool: Re-aligning and re-assessing the performance of Knowledge Management as a functional business tool // Australia: 1/06
    • Dave Snowden – Managing the Shadow Organisation // Australia: 6/06, Asia: 6/06
    • Knowledge Transfer and Retention for an Ageing Workforce // Australia: 3/07
    • Upgrading Learning and Knowledge Management with Web 2.0 Technology // Australia: 3/08, Asia: 4/08
    • Transferring, capturing and perserving traditional knowledge assets through innovative practices // Australia: 6/08
    • Knowledge Management for Indigenous Cultures and Communities // Australia: 6/08, 6/09, 11/09
    • Knowledge, Collaboration and Sensemaking // Australia: 11/08
    • Enhancing personal and organisational performance with embedded knowledge flows // Australia: 10/09
    • A Leader’s Guide to Knowledge Management // Australia: 1/10
    • Crime and Legal Issues in Social Media // Australia: 1/10
    • Narrative and Sensemaking in Action // Australia: 6/10
    • Gurteen Learning Forum // Australia: 10/10
    • Implementing the Gurteen Knowledge Café // Australia: 10/10
    • Traditional Knowledge is Eternal // Australia: 12/12
    • Maximising the Return on Your KM Investment // Australia: 12/12
    • Developing an effective Knowledge Management Intranet // Europe: 12/01
    • Creating lasting cultural change through narrative techniques // Europe: 3/05
    • Narrative techniques for leaders // Europe: 6/05, 10/05, 11/06, 12/06, North America: 9/05
    • Building the business case for knowledge management within financial // Europe: 3/02
    • Knowledge management in the financial services // Europe: 9/01
    • Communities of Practice Masterclass with Etienne Wenger and Richard McDermott // Europe: 3/03, 11/03, 7/04, North America: 5/03
    • Complex Knowledge and the Dynamics of Learning Masterclass // Europe: 7/03, 10/03, North America: 7/03, 11/03
    • Becoming A Knowledge Activist Masterclass // Europe: 1/03, 10/03, 1/04
    • Developing your Knowledge Management Strategy, Site Visits // Europe: 10/03
    • Engaging Senior Executives in the Knowledge Campaign // Europe: 3/04, 6/04
    • Knowledge Management and the Social Network // Europe: 3/05
    • Advanced Communities of Practice // Europe: 3/05
    • Managing Personal Knowledge // Europe: 8/05
    • The next steps in Communities of Practice (CoPs) // Europe: 9/05
    • Masterclass: The New Knowledge Management: Knowledge Management Concepts and Strategy // USA 03/06
    • Shaping a knowledge management strategy that is right for your organisation 12/05
    • Tools to nurture the emergence of a knowledge-sharing culture // Europe: 9/06, 10/06
    • Innovation in Communities of Practice (CoPs) // Europe: 12/06
    • Developing a sustainable back office to meet your knowledge needs // Europe: 12/06
    • Social software in the enterprise // Europe: 12/06
    • The secret language of leadership: How leaders inspire action through narrative // Europe: 6/07, 12/07
    • Developing a new or revised knowledge management initiative for your business // Europe: 7/07, 7/08
    • Outsourcing know-how in law firms // Europe: 11/07
    • Innovation, community and expertise: The changing role of communities of practice // Europe: 12/07
    • Blogs and wikis for law firms and in-house counsel // Europe: 7/09, 1/10
    • Social software: Maximising knowledge-sharing in your business // Europe: 8/09
    • Implementing a knowledge café (David Gurteen) // Europe: 9/09, 12/09, 8/10
    • Harnessing the power of Twitter and LinkedIn to boost your network and build knowledge // Europe: 10/09
    • What is the role of social tools in KM and how do we use them effectively within our organisations? // Europe: 11/09
    • KM Unworkshop // Europe: 11/09
    • Leading through knowledge: the art and science of decision making // Europe: 12/09
    • Conducting an effective information audit // Europe: 1/10
    • Knowledge retention in a competitive market // Europe: 2/10
    • Legal issues of social media // Europe: 3/10, 4/10, 9/10
    • Ron Young on… Understanding the four dimensions of Knowledge Management // Europe: 7/10, 12/10, 1/11, 5/12, 6/13
    • Introducing Twitter, Linked In and Facebook // Europe: 12/10
    • The Conversational Cafe // Europe: 12/10
    • Capitalising on information audits // Europe: 9/12
    • Knowledge harvesting, transfer and retention // Europe: 9/12, 3/13
    • Presenting the return on investment of knowledge and information services // Europe: 9/12, 2/13
    • Winning fee earner engagement in legal knowledge management // Europe: 10/12
    • Harnessing the power of social media for collaborative intranets and the digital workplace // Europe: 10/12, 3/13
    • The fundamentals of developing a KM strategy in your organisation // Europe: 11/12
    • Enhance collaboration in your organisation with communities of practice // Europe: 11/12
    • Extracting value from collaborative tools: The role of the community manager // Europe: 4/13
    • Knowledge Management Foundation Series
      – Developing a corporate memory // Europe: 5/13
    • Organisational learning for knowledge management // Europe: 1/14
    • Effective knowledge auditing – everything you wanted to know but were unable to ask! // Asia: 3/15, Europe: 11/14
    • Effective knowledge retention // Asia: 3/15
    • Making the Most of Organisational Knowledge with an Effective Learning Strategy // Asia: 8/05
    • Knowledge and Information Exploitation for Oil & Gas // Asia: 3/06
    • KM Gov site-visit // North America: 7/02
    • Communities of Practice Masterclass // North America: 10/03, 9/04, Asia: 8/04, Europe: 9/04
    • Conducting A Knowledge Audit at Your Law Firm // North America: 8/06
    • Social Network Analysis: Uncovering the Hidden Power and Value of Networks in Organisations // North America: 10/05
    • Organizational Network Analysis // North America: 12/06
    • Knowledge & Expertise Retention in the Public Sector // North America: 3/10, 4/10, 11/10
    • Knowledge retention strategies for the government sector // North America: 11/08
    • …on taxonomies (Categorising and Gaining Access to your Corporate Knowledge: Structuring Content Through Taxonomies, Taxonomies in action: Site visits, Building a Knowledge Framework: Practical Taxonomy Design and Application, Practical Taxonomy Design and Application, Structuring Content through Taxonomies, Taxonomies: Frameworks for Corporate Knowledge, Planning and Building Your Taxonomy, Building the business case for taxonomies, Advanced Taxonomies Design & Application) // various locations/dates

Webinars

  • Jun 2020: Ditching email: overcome barriers to the new digital workday
  • May 2020: Document Automation: LegalTech adoption and use in uncertain times (promoted as: The Benefits of Document Automation for Legal Knowledge Management)
  • Apr 2020: Remote Working for Knowledge Management Team Leaders
  • Dec 2018: Smart Collaboration: How Professionals and their Firms Succeed by Breaking Down Silos
  • Jul 2015: Linking Knowledge Transfer to Succession Planning— Driving Innovation and Facilitating Resilience in the Public
  • Jan 2013: Using After-Action Reviews to Improve the Delivery of Legal Services
  • Dec 2011: Knowledge Translation in Practice – From Research to Patient
  • Feb 2010: David Gurteen’s Knowledge Café: how to improve knowledge sharing in your organisation
  • Dec 2009: David Gurteen’s Knowledge Café: how to improve knowledge sharing in your organisation
  • Knowledge transfer – Victoria Ward/Julie Reynolds

Web Channels

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