My STI Knowledge Management certification

Weblogs | Knowledge Management education & training worldwide

Abstract: I just completed the certified knowledge management (CKM) program offered through Zavata (STI Knowledge). Going into the class, I wasn’t sure what to expect, but after completing the course it was clear that this wasn’t the KM certification for me. For someone developing a help desk knowledge base, this class and certification is

Framework for Teaching Knowledge Management

Abstract: Knowledge management (KM) has come of age. In the knowledge-based economy, mastering KM skills places new college graduates in a stronger position to become valuable knowledge workers contributing effectively to their organization’s well-being. Even though KM has been practiced with major successes in the real world for quite some time, the body of

Role of Knowledge Management in Creating Transformational Organizations & Leaders

Abstract: W. Edward Deming’s theories of management have informed our thinking and practices for four decades. In addition to informing business practices, his thinking provided a cornerstone in the foundation for the discipline known as knowledge management. We consider three questions: (1) how do Dr. Deming’s theories align with the current representation