Abstract: THOUSANDS OF COMPANIES worldwide are spending millions of dollars on knowledge management systems. But fewer than 20% of these systems enhance the bottom line, while more than 30% are outright failures. Who’s responsible? Who can make the concept sing?
US Federal Organizations Create Chief Knowledge Officer Role
Abstract: While agencies begin to embrace the concept of knowledge management to improve federal employees’ access to information, observers in and out of government disagree on the role of the chief knowledge officer, a position that has been created to lead the charge into this new territory. In the past month,
Knowledge leaders: a new breed of manager
Abstract: With all the fanfare of a newly sanctioned extreme sport on ESPN, knowledge management has captured the attention of executives throughout the global corporate arena. Those who are succeeding have observed firsthand that knowledge management is much more than an amalgamation of technologies. In contrast, the one thing that frequently distinguishes knowledge management
Business Librarian’s Changing Role
Abstract: No longer just researchers for hire, today’s information specialists are active players in corporate KM. The corporate library has long been a backwater of modern business—an underused service department offering research assistance, reference information and historical archives. But now, mushrooming technological capabilities coupled with insatiable business needs for information are
Knowledge management skills needed by line managers
Abstract: New technology and organizational structures are transforming the workplace, but management skills have not yet caught up. Harnessing knowledge and using it as a competitive advantage is one of the key priorities of organizations today. Honing Your Knowledge Skills looks at how to define knowledge working and identifies the practical skills of knowledge