Knowledge Roles, Knowledge Management Skills, and Organization Structures

Abstract: There is no right way to organize for delivery of knowledge management. Much depends on the existing structures and responsibilities that already exist within an organization. We have already considered the role of the knowledge leader. But what kind of organization does he or she need in support? We consider in turn:

  • Knowledge roles – what job positions are needed across the organization
  • KM skills – what is the complete set of skills needed, and how are these acquired
  • Organization structures – which structures seem to be the best to carry out a good KM programme.

David J. Skyrme: Organizing for Knowledge Management. David Skyrme Associates (KM Roadmap), 19th March 2011

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