The Knowledge Management Education Hub

Courses

• Combined Knowledge Management – Introduction and Advanced (1 day)

Introductory training courses

• Driving Knowledge Performance – AS 5037 (2 days)
  – Setting your Knowledge Strategy (Day 1)
  – Implementing and Managing a Performing Knowledge Initiative (Day 2)
• Knowledge Management Framework Seminars / Introduction to Knowledge Management
  • 2002 ff: Session 1 Why focus on knowledge?; Session 2 Standards Australias Knowledge Management Framework; Session 3 Knowledge focused organisations; Session 4 Implementing Knowledge Management in your organisation (Building the business case for Knowledge Management)
  • 2001: Session 1 What is Knowledge Management?; Session 2 The elements of Knowledge Management; Session 3 Planning and Implementation of Knowledge Management
• Knowledge Management Interim Standard Introductory Workshops
• Executive Seminar in Knowledge Management
• Introduction to knowledge management for managers

Advanced training courses

• Managing Knowledge to promote Innovation
• Dynamic Virtual Teams
• Knowledge management technology
• Advanced Knowledge Management

Standards associated training courses

• Recordkeeping AS/ISO 15489, Records Management
• Recordkeeping Post Implementation Review of your EDRMS Project
• Mining Law

Masterclasses (in conjunction w. KM Challenge Conference)

• A practical approach to managing knowledge
• Communities of Practice
• Knowledge Economics Master Class

In-house Workshops

• Knowledge Management Executive Briefing (2 hour)
• Generic half-day Knowledge Management seminars)
• Applying Knowledge Management workshops (full day)
• Driving Knowledge Performance methodology workshops

Conferences

• Knowledge Management Challenge (KM Challenge)**
  The Knowledge Management Challenge (KM Challenge) conference will be exploring practical frameworks for focusing on knowledge. Leading Australian and International Knowledge Management practitioners will present innovative models and frameworks for knowledge management that could be used by other organisations.
  The KM Challenge program is chaired by the Deputy Head Information Systems Management Research Group, Queensland University of Technology, Before 2004 it was organized by Business Excellence Australia (BEA)

  Conference History:

  • KM Challenge 2004, 30-31 March 2004, Sydney, Australia
    Conference Theme: Driving Performance through Knowledge Collaboration
    Keynotes:
    The effectiveness of collaboration
    how knowledge is applied in sports commentary

    Presentations:
    Branding Your Know-How
    A little trust goes a long way
    Measuring cost, value and ROI for Knowledge Management in a Professional Service firm
    Value Vs Cost focus in Knowledge Management
    Compliance on a shoestring: Using communities of practice to support small organisation
    Driving Project Performance with a Collaborative Definition of Knowledge Management
    Linking Knowledge Management to the HRM Function in the Knowledge Economy
    From Knowledge Management Foundations to Network-Centric Organisations and Communities
    Performance through informal collaboration
    Collaboration for the Creation and Exchange of Knowledge
    New environments, new learnings, new schools
    Supporting collaboration at Ernst & Young: Helping people to use computer mediated communication to work together around the world
    Trends in Collaboration Practices and Technology
    A Method for Conducting Knowledge Management: Concepts and Cases
    Intranets and Knowledge Sharing
    …n.a.

    Panel discussions:
    How Knowledge Management is being adopted across the region (Singapore, Hong Kong, India, Australia)

    Pre-conference Masterclasses (Mar 29):
    A practical approach to managing knowledge (Other locations: Canberra (Apr 1), Melburne (Apr 2), Brisbane (Apr 5))

    Co-located Events:
    KM Special Event: Knowledge Sharing @ UT Sydney, Mar 29
    NSW KM Forum Meeting, Apr 1
    Presentations: Measuring a Knowledge-Based Economy and Society, Evolving to a Knowledge-Driven Organisation

  • KM Challenge 2003, 2-4 April 2003, Melbourne, Australia
    Conference Theme: Advanced models of Knowledge Management – Sharing the latest in thinking and practice
    (Organizer: Queensland University of Technology
    Keynotes:
    Strategic knowledge management through communities of practice.
    The business case for communities of practice pitched at senior management level (Executive Breakfast, Optional Extra)
    A knowledge perspective of outsourcing at Lloyds of London

    Plenary Presentations:
    Knowledge Standards-a UK/Australia comparison

    SESSIONS: Communities of Practice
    Communities of Practice at Rio Tinto
    Communities of Practice bind together a National Training System

    SESSIONS: Social Network Analysis
    Developing Knowledge Strategy from a Knowledge Audit
    Does your Community leave a Digital Footprint?

    SESSIONS: International Perspectives
    Knowledge Management in the InfoTech Sector
    How Behaviour effects Knowledge Management

    SESSIONS: Knowledge Strategy Implementation
    Knowledge Management – A Marathon, Sprint or Decathlon
    Knowledge Management and Common Identity in the Australian Defence Organisation

    SESSIONS: Knowledge Management Concepts
    Knowledge Management and Innovation: How are they related?
    The Knowledge Management Bottom Line

    SESSIONS: Knowledge Management Implementation in the Public Sector
    Driving Public Sector Knowledge Management implementation in Main Roads
    Doing Justice with Knowledge Management

    SESSIONS: Technology and Knowledge Management
    Understanding Expertise Location
    Introducing Knowledge Management to Professions Australia

    Conference Mini-Workshops:
    Driving Knowledge Performance
    Attention and knowledge using an innovative facilitation method (open space)
    XML for Knowledge Managers

    Open Panel:
    Can we manage Trust? Can we measure knowledge? …

    Inaugural KM Challenge Competition
    Dinner incl. KM Trivia Competition

    Pre-conference Masterclasses (Apr 2):
    Communities of Practice (Other locations: Brisbane (Mar 25), Sydney (Mar 27))

  • KM Challenge 2002, 8-9 May 2002, Sydney, Australia
    Conference Theme: Advanced models of Knowledge Management – Practical approaches for implementation
    Keynotes:
    Knowledge Creation Beyond managing knowledge
    Knowledge Economics – Using Knowledge Economics to Analyze and Improve Natural Knowledge Systems
    The new economic reality – creating value, for shareholders, for stakeholders, for communities and for nation states
    Complex acts of knowing – Context, Narrative and Content: The Third Generation of Knowledge Management

    STREAM A Presentations:
    Resolving The Knowledge Management Paradox: Balancing The Mild, The Wild And The Crazy
    ‘Big’ Knowledge Management: The Case for KM Strategy Development
    Focusing on Cultural Aspects of Knowledge Management
    Supporting Knowledge Work Practices: A Task-Based Framework for Knowledge Management Systems
    “And Now For Round 3”: Re-Inventing Knowledge Management at PwC Consulting
    Bringing Campfires Together: Building a Knowledge Sharing Culture in a Professional Services Firm
    Where Business Process Meets Business Practice
    The Knowledge Economy, Knowledge-Based Business and Knowledge Management: Examining the Business Models of the New Economy

    STREAM B Presentations:
    It’s About Time!: A Holistic Knowledge Management Model for Managing an Organisation’s External Affairs
    The Future of Knowledge Work: Collaboration at Microsoft
    Creating a Knowledge Organisation through Cultural Transformation: Rethinking the Paradigm
    Driving Knowledge Management through project management (Strategy Realisation through Knowledge and Project Management)
    Working Smarter by using the APQC KM Framework to Realise a Business Knowledge Repository
    Knowledge Structures in the Health System: Problems and Opportunities
    The New Literacy: A Human Dimension of Knowledge Management
    Knowledge Management in the Knowledge Industry: The Challenge for Universities

    Panel Discussion:
    Speakers from the conference will discuss questions from the audience

    Post-conference Masterclasses (May 10):
    Knowledge Economics Master Class

Communities

SAI Communities

• Knowledge Management in SMEs Working Group (est. 2/2004)
• Committee MB-007, Knowledge Management (est. 9/2001, aka Australian Knowledge Management Standards Committee)
• Western Australia Knowledge Management Forum
• New South Wales Knowledge Management Forum (est. 8/2001; NSW KM Forum or the Forum)
• KM-Framework Egroup (est. 2/2001)

Supported Communities

• ACT Knowledge Management Forum
• QLD-KM Forum
• Knowledge Management Leadership Forum (KMLF, aka Victorian KM Forum)

Meetings

KM in SMEs Working Group meetings

Feb 2004: Inaugural meeting

Western Australia Knowledge Management Forum meetings

Feb 2002: Knowledge Management at Department of Justice