Abstract: Failed knowledge management projects have one element in common: they fail to focus on the organization’s core business functions and instead choose functions that are easy or might produce ‘low-hanging fruit’. As a result, often even successful knowledge management projects add little value to the organization as they fail to address the pain
Georgetown University
Roles and Responsibilities to Manage the Knowledge Management Strategy
Abstract: In this chapter, the authors explain why it is important to define roles and responsibilities for managing your strategy once it has been developed. The chapter reviews a common range of levels of responsibility. Five key roles are defined to ensure the strategy will be well supported and managed, including business stewards, knowledge
Developing Standards for Knowledge Management Education Programs
Abstract: Purpose: The purpose of this study is to propose a framework for developing standards for knowledge management education programs from primary through tertiary levels. The lack of standards for knowledge management education is a significant challenge for the advancement of the field, for the sustainability of institutional programs, the future competencies of knowledge