Abstract: One of the characteristics of knowledge-based economy is the rapid pace of change that affects our lives, organizations, and society in general. The rapid increase in communication technologies and information has created an overflow of information and knowledge. Cultural, social, and technological changes and economic pressures have produced a fast-changing environment, particularly in
information workers
Variety of titles: chief information, chief learning, and chief knowledge officers
Abstract: The need to manage what Hubert St. Onge, Director of Organizational Learning for Canadian Imperial Bank Corporation, describes as a firm’s intellectual capital, “the sum of human, structural, and customer capital,” has created opportunities for a new breed of executives skilled in leveraging valuable organizational knowledge. A variety of titles