How to Sell Knowledge Management

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Stan Garfield: Proven Practices for Promoting a Knowledge Management Program. Lucidea Press, 2017, 328 pages

Copyright © Lucidea Press. All rights reserved.

Related Resources:

• Companion page (webinar series; free digital copy; reviews)
• Stan Garfield: KM Buy-In: Proven Practices, Keynote @ KMWorld 2017, November 9, 2017, Washington, DC, USA (Video, Slides)

Lucidea webinar series on “Selling Knowledge Management” feat. Stan Garfield:

1. Define the Essentials, 11/16/2017
2. Lay the Foundation, 12/13/2017
3. 10 Elements of the Business Case, 1/24/2018
4. How to Educate Your Stakeholders, 2/14/2018
   (Related: Leveraging Stakeholders to Promote your Knowledge Management Program)
5. Communicating with Your Stakeholders, 3/14/2018
   (Related: Leveraging Stakeholders to Promote your Knowledge Management Program)
6. Build Your Team & Seek Outside Help, 4/11/2018
7. Embrace Technology Appropriately, 5/30/2018
   (Related: Gamification Accelerates Knowledge Management Adoption)
8. Improve Continuously, 6/27/2018
9. Nurture a Knowledge-Sharing Culture, 7/25/2018
10. Recognize and Reward, 8/22/2018
11. Use the Keys to Success, 9/26/2018
12. Avoid the Top 40 Pitfalls, 10/17/2018
    (Related: 5 Knowledge Management Pitfalls to Avoid: A Knowledge Management Conversation with Stan Garfield)
13. Apply Lessons Learned, 11/28/2018
14. The 7 Competencies of Highly Effective Knowledge Managers, 12/19/2018
    (Related: What makes for a successful knowledge manager?)
15. Reuse Proven Practices:
    • Part 1 (case studies: Microsoft & large professional services firm), 1/16/2019
    • Part 2 (case studies: NASA & large systems integrator), 2/6/2019
    • Part 3 (case studies: Chubb Insurance & defense integrator)

Lucidea “Think Clearly Blog” Series feat. guest blogger Stan Garfield

• Stan Garfield: Killer Knowledge Management Apps Include Enterprise Social Networks (ESNs). Think Clearly Blog, 1/24/2019
• Stan Garfield: Working Out Loud: Benefits for Knowledge Management. Think Clearly Blog, 1/24/2019
• Lucidea: Proven Knowledge Management Methodologies. Think Clearly Blog, 1/17/2019
• Stan Garfield: 10 Guidelines for Leveraging Push Communication to Promote Knowledge Mangaement Initiatives. Think Clearly Blog, 1/10/2019
• Stan Garfield: How to make friends and influence organizations to adopt Knowledge Management. Think Clearly Blog, 12/06/2018
• Stan Garfield: Knowledge Management Secret: Documents and Presentations. Think Clearly Blog, 11/15/2018
• Stan Garfield: Knowledge Management Secret: Improve Findability
  • Part 1, Think Clearly Blog, 10/25/2018
  • Part 2, Think Clearly Blog, 11/1/2018
• Stan Garfield: Successful Knowledge Management Programs Require User Input. Think Clearly Blog, 10/18/2018
• Stan Garfield: Working Out Loud: Benefits for Knowledge Management. Think Clearly Blog, 10/11/2018
• Stan Garfield: Best Ways for Knowledge Management Leaders to Partner with IT. Think Clearly Blog, 10/4/2018
• Stan Garfield: Knowledge Management Success Stories. Think Clearly Blog, 9/27/2018
• Stan Garfield: Knowledge Management User Assistance: The Knowledge Help Desk. Think Clearly Blog, 9/20/2018
• Stan Garfield: Successful Knowledge Management Platforms Offer a Great User Experience. Think Clearly Blog, 9/6/2018
• Stan Garfield: Articulate Your Knowledge Management Vision. Think Clearly Blog, 8/23/2018
• Stan Garfield: 10 Tips for Starting a Knowledge Management Program. Think Clearly Blog, 8/16/2018
• Stan Garfield: Three Keys to Knowledge Management leadership. Think Clearly Blog, 8/9/2018 (re-posted from 10/12/2017)
• Stan Garfield: How to Sell Knowledge Management to Leaders
  • Part 1, Think Clearly Blog, 7/19/2018
  • Part 2, Think Clearly Blog, 7/27/2018
  • Part 3, Think Clearly Blog, 8/2/2018
• Stan Garfield: 13 Knowledge Management Insights for Successful Knowledge Managers. Think Clearly Blog, 7/12/2018
• Stan Garfield: Knowledge Management Networking Secrets
  • Part 1, Think Clearly Blog, 6/21/2018
  • Part 2, Think Clearly Blog, 7/5/2018
• Stan Garfield: How to Develop a Knowledge ManagementTraining Plan. Think Clearly Blog, 6/14/2018
• Stan Garfield: 10 Principles for Successful Knowledge Management Communities. Think Clearly Blog, 5/17/2018
• Stan Garfield: How are Your Organization’s Technology Apps Reviewed and Approved? Think Clearly Blog, 4/26/2018
• Stan Garfield: Knowledge Management for Success: Reuse Proven Practices. Think Clearly Blog, 4/19/2018
• Stan Garfield: Knowledge Management Programs: Implement, Improve, and Iterate. Think Clearly Blog, 3/29/2018
• Stan Garfield: Seeking Outside Help: Tips for Knowledge Managers. Think Clearly Blog, 3/8/2018
• Stan Garfield: How to Hold Successful “Face-to-Face” Knowledge Management Meetings. Think Clearly Blog, 2/22/2018
• Stan Garfield: How Knowledge Managers Can Become (and Mentor) “Power Knowledge Workers”. Think Clearly Blog, 2/9/2018
• Stan Garfield: How Your Knowledge Management Platform Can Provide a Great User Experience. Think Clearly Blog, 1/25/2018
• Stan Garfield: Find a Killer Knowledge Management App. Think Clearly Blog, 1/11/2018
• Stan Garfield: Components of a Knowledge Management Training Plan. Think Clearly Blog, 12/7/2017
• Stan Garfield: Benefits of Knowledge Management
  • Part 1, Think Clearly Blog, 11/16/2017
  • Part 2, Think Clearly Blog, 11/22/2017
• Stan Garfield: Why Won’t People Share Knowledge, and What Can You do About It? Think Clearly Blog, 11/7/2017
• Stan Garfield: Secrets of Networking for Knowledge Management Impact
  • Part 1, Think Clearly Blog, 10/24/2017
  • Part 2, Think Clearly Blog, 10/31/2017
• Stan Garfield: Three keys to Knowledge Management leadership. Think Clearly Blog, 10/12/2017
• Stan Garfield: The Single Most Important Knowledge Management “Sale” You Can Make
  • Part 1, Think Clearly Blog, 9/14/2017
  • Part 2, Think Clearly Blog, 9/21/2017
  • Part 3, Think Clearly Blog, 10/5/2017
• Stan Garfield: Do You Understand How Your Organization’s Technology Apps are Reviewed and Approved? Think Clearly Blog, 7/18/2017
• Stan Garfield: 10 Principles for Building and Maintaining Successful Knowledge Management Communities. Think Clearly Blog, 6/27/2017
• Stan Garfield: How Can You Nurture a Knowledge-Sharing Culture? Think Clearly Blog, 6/20/2017
• Stan Garfield: Effective Knowledge Managers—Do You Recognize These Traits? Think Clearly Blog, 5/30/2017
• Stan Garfield: Develop a Tailored Knowledge Management Strategy with Proven Knowledge Management Components. Think Clearly Blog, 5/18/2017
• Stan Garfield: How to be a Great Knowledge Management Communicator. Think Clearly Blog, 5/12/2017
• Lucidea: What Does Successful Knowledge Management Look Like? 11 Key Attributes. Think Clearly Blog, 3/29/2017
• Lucidea: Proven Knowledge Management Methodologies—Arrows in the Knowledge Management Quiver. Think Clearly Blog, 5/3/2017
• Lucidea: Knowledge Management and Gamification Techniques: The Circle of Excellence. Think Clearly Blog, 11/30/2016
• Phil Green: Knowledge Management Gamification—Holy Grail or Child’s Play? Think Clearly Blog, 7/29/2016

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