Abstract: I just completed the certified knowledge management (CKM) program offered through Zavata (STI Knowledge). Going into the class, I wasn’t sure what to expect, but after completing the course it was clear that this wasn’t the KM certification for me. For someone developing a help desk knowledge base, this class and certification is
Jeff’s KM blog
Contributions to Knowledge Management education and training, and the Knowledge Management career path from “Jeff’s KM blog”, the weblog on Knowledge Management issues of Jeff Oxenford.