Abstract: I just completed the certified knowledge management (CKM) program offered through Zavata (STI Knowledge). Going into the class, I wasn’t sure what to expect, but after completing the course it was clear that this wasn’t the KM certification for me. For someone developing a help desk knowledge base, this class and certification is great and did a good job of accomplishing it’s objective. The class was well done, but did not match my definition of knowledge management or where I think KM is heading.
Jeff Oxenford: Certified Knowledge Management (CKM). Jeff’s KM blog, April 27, 2006
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