Abstract: The article is devoted to the identification of key features of training specialists in knowledge management and systematization of information sources available to them. The relevance of the subject is related to the growing need for managerial personnel, capable of organizing work with knowledge at the enterprise in order to achieve competitive advantages.
Abstract: Whether implementing a new Knowledge Management initiative or maintaining Knowledge Management in BAU, customer service organisations need to consider the following roles for a Knowledge Team. All organisations are different, so the size and scale of the team may vary, and you may have individuals performing multiple roles simultaneously.
Abstract: Organizations across all sectors are increasingly undergoing deep transformation and restructuring towards data-driven operations. The central role of data highlights the need for reliable and clean data. Unreliable, erroneous, and incomplete data lead to critical bottlenecks in processing pipelines and, ultimately, service failures, which are disastrous for the competitive performance of the organization.
Abstract: The field of KM offers several choices for careers, and the practice of KM applies to any career. Few blessings in this world compare with the joy of spending your days working at a career you enjoy. As a public space for self-expression, nothing beats your career. What you choose to work at