Abstract: First agree on what you want to achieve. Then develop and execute an agenda. Most top companies recognize the value of managing knowledge. But should companies appoint a chief knowledge officer (CKO) to do the job? Certainly, thanks to the groundwork laid by pioneering knowledge managers, CKOs can now create
Knowledge Management roles and responsibilities
Knowledge Ambassadors act as bridge…
Abstract: Many organizations invest heavily in knowledge management (KM) initiatives—platforms, repositories, lessons learned databases, and communities of practice. Yet despite these investments, many KM programs struggle to achieve real adoption across the organization. One common reason is simple: KM is often treated as the responsibility of a single department rather than
State of Knowledge Management Hiring: Which Industries and Roles?
In the Groups.io discussion list of the Systems Integration KM Leaders Community Emily D. asks: Hello everyone, I’m new to this group – hello! I’m a former librarian (MLIS) and ethnographer, and I’ve been doing KM work with UX research teams for the past 5 years. I’d like to explore
Need a Knowledge Base Manager?
Abstract: As the knowledge at a team grows and grows, many teams are put in a predicament. Who will maintain and keep this up-to-date? If that’s your predicament — especially for growing teams, in customer support, or with operations — this article should help you determine what makes
Should Knowledge Managers look for a new job?
Abstract: I assume that a Knowledge Managers are the once that execute knowledge management. And if so, I think most knowledge managers should keep on an eye on the jobs section in the paper. As a knowledge manager living in a Web2.0 world (or Web squared if you’d prefer) it is clear that the




