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Knowledge Management roles and responsibilities
How to hire your first knowledge manager
Abstract: Common pitfalls to avoid and skills to look for when hiring your first KM manager COVID-19 has woken up many organizations to the need for knowledge management. Hiring your first KM manager can seem at first to be a daunting task. There are a number of things you should keep
Knowledge Domain Owner
Abstract: A key role in a knowledge managing organisation is that of the Knowledge Domain Owner (KDO). In simple terms, this is about saying there are critical knowledge domains or areas in the organisation that need to be actively owned and maintained as such. It’s all built on the underlying foundation that what we
Knowledge management careers primer
Abstract: The knowledge management (KM) discipline has seen an increase in awareness in recent years, yet many might be left feeling puzzled by what exactly KM is, and what career bucket it falls into. With many KM practitioners and advocates arguing for standardisation of the industry and the opportunities embedded within it, this article
Knowledge Management Champions: Who, What, Why?
Abstract: Everyone wants engagement, but few know how to define it, which makes it challenging to pursue, measure, prompt, and reward. At KMWorld 2019, Elisabeth Brackman, associate manager, knowledge & training, Accenture Federal Services, reviewed what KM champions are, why you need them, how to identify and develop them, their role in KM efforts,