Abstract: Boris was an excellent senior developer when we promoted him to become a Team Lead. This position was suitable for him as it was the role that allowed him to use his potential and get the best out of the team he was leading. He knew how to listen to his team, develop
Knowledge Management roles and responsibilities
Knowledge Coaches
Abstract: The importance of coaching is widely known in every aspect of modern life. In sports, successful coaches help teams and individuals focus on strategies that will get them perform at their best level in competitions. Life and career coaches guide individuals to find the path that will deliver the results they are striving
Knowledge Manager role: A human and a machine version
Abstract: The first time I told someone I was a Knowledge Manager role, they laughed “Does that mean you know everything?” “Do people just give you all their knowledge, and then you manage it?” It was quite early on in the development of knowledge management as a discipline, so I forgave
Shaping the Knowledge Management Profession
Abstract: Good companies have been managing knowledge for years, even if they didn’t use that term to describe their activities. The people who were helping to implement the process were de facto knowledge managers even if they didn’t have “knowledge” in their job titles. Vague boundaries surrounding the function did not prevent organizations and
Hire a Knowledge Manager
Abstract: Ready to bring your knowledge management work to the next level? It’s time to bring on a knowledge manager, and we know how to set them up for success. You don’t mean to brag, but your workplace is pretty on track to having a bonafide knowledge-driven culture. You have the