Abstract: This chapter introduces a framework for analyzing governance arrangements of KM programs. The framework is used to analyze the organizational structures, processes and relational mechanisms, including leadership matters, which guide the KM program of a large European corporation. The analysis focuses on the issues KM leaders and staff encounter in defining their KM
knowledge management
Analyzing the Knowledge Management Job Market
Abstract: Nowadays companies have changed the way they do the business and have realized that they must explicitly manage their intellectual resources and capabilities in order to remain competitive. The consequence is a rise in demand for knowledge management professionals. Since knowledge management is an emerging discipline, presently there is no widely accepted competency
Chief Knowledge Officers affect customer capital
Abstract: Tangible results are the most powerful weapon Chief Knowledge Officers (CKOs) have for persuading their companies to adopt the knowledge management agenda. Today, in small medium enterprises (SMEs), CKOs can take a more strategic perspective, scanning the enterprise to discover how they might improve customer relations as well as promote knowledge management practices.
Knowledge Management Discipline: Test for an Undergraduate Program in Turkey
Abstract: This study aims to explain the theoretical aspect of KM in order to construct a new undergraduate program. Knowledge management as a discipline plays a crucial role at the undergraduate level in universities. Firstly, it is needed to create a common terminology from which the scholars can establish programs. Secondly, a set of
Online Info Sessions 10/2009: Online Master’s Degree in KM @ Cal State University Northridge, USA
In this Information Age, industries that manage and provide services, information and knowledge – especially those that cannot be outsourced – will continue increasing in size and demand. To manage the 21st century enterprise, leaders need to be savvy in utilizing relevant technologies, engaging modern communications, effectively managing distant and diverse staff, and leveraging global