Abstract: Knowledge “stewards” are information professionals that work on the front lines to help teams achieve specific business objectives — land a client, implement a project, develop a product, solve a problem. We were interested to see that, like us, they use a combination of tools and techniques we call knowledge base publishing to
knowledge steward
Pioneer Knowledge Services (PKS)
Pioneer Knowledge Services (PKS) offers the following Knowledge Management education and training
Alternatives to Officers and Chiefs of Knowledge
Abstract: In October 2001, I submitted a paper titled “Musings on Corporate Myths – CKO and Knowledge-Sharing in the World of Real Business” (Berner, 2001). In the paper I argued that the role of Chief Knowledge Officer CKO was “inimical” and that its creation did not suit the current organizational culture and politics in
Knowledge Management Organizational Structure
Abstract: We often overlook the importance of an organization’s structure in supporting the implementation of a KMS. This is a very critical consideration, because an organization will undergo significant change in the shift from a knowledge-hoarding to a knowledge sharing culture. A KMS isn’t a software package that’s easily installed and then forgotten about.
Knowledge Roles, Knowledge Management Skills, and Organization Structures
Abstract: There is no right way to organize for delivery of knowledge management. Much depends on the existing structures and responsibilities that already exist within an organization. We have already considered the role of the knowledge leader. But what kind of organization does he or she need in support? We consider in turn: