Abstract: Whether implementing a new Knowledge Management initiative or maintaining Knowledge Management in BAU, customer service organisations need to consider the following roles for a Knowledge Team. All organisations are different, so the size and scale of the team may vary, and you may have individuals performing multiple roles simultaneously.
Unicom Seminars offers the following Knowledge Management education and training
Society of Knowledge Base Publishers*
The Society of Knowledge Base Publishers, sponsored by the Montague Institute, is a membership organization for information professionals engaged in managing intellectual assets in a business context. Members of this multidisciplinary community of practice include people from librarianship, knowledge management, organization development, corporate learning, information technology, and business management. The Society of
Careers in Knowledge Management (KM)
Abstract: The field of KM offers several choices for careers, and the practice of KM applies to any career. Few blessings in this world compare with the joy of spending your days working at a career you enjoy. As a public space for self-expression, nothing beats your career. What you choose to work at
Power-influence for the Knowledge Leader
Abstract: Knowledge management (KM) has been found to be a critical success factor for organizational performance. However, most organizations are found to be purely focused on the technological perspectives of KM initiatives at the expense of people perspective. They fail to realize that the success of any KM system relies upon the acceptance and