Filed in: “OER”

When knowledge is golden

Abstract: In a highly competitive business world, the success of an organisation depends on many factors, particularly the management’s collective knowledge and competence. According to W B Lee, head of the Industrial and Systems Engineering Department at The Hong Kong Polytechnic University (PolyU), knowledge management (KM) is a valuable business tool

Knowledge Management Champion Guidelines

Weblogs | Knowledge Management education & training worldwide

Abstract: Knowledge champions (otherwise known as KM Champions, Knowledge Activists, Knowledge Stewards, Knowledge Coordinators, KM Reps) perform an important role in distributing your KM messages and activities consistently across an organisation. In the earlier KM literature KM Champions were envisaged as senior level activists promoting KM at a strategic level. Very little guidance exists

Rules for leaders of knowledge citizens

Abstract: In 1909, Sam Walter Foss, a librarian at the Somerville Public Library in Massachusetts, wrote a paper entitled ‘Some cardinal principals of librarian’s work’. Interestingly, Foss emphasized and encouraged the role of the librarian to be a fundamentally social and people-oriented character as opposed to a shy and retiring ‘book lover’. This

Professional Learning for Knowledge Services

Books, Proceedings, etc. | Knowledge Management education & training worldwide

Abstract: Knowledge Services is an enterprise-wide management methodology that enables companies and organizations achieve excellence, both in the performance of internal staff and in their interactions with external customers. Knowledge Services is more than knowledge management. Defined as the convergence of information management, knowledge management, and strategic (performance-centered) learning, Knowledge Services