Abstract: For each of the first three editions of the Encyclopedia of Information Science and Technology (2005, 2009 and 2015) but not for the fouth edition (2018), Richard T. Herschel (Saint Joseph’s University, USA) wrote an article on the role of the chief knowledge officer. Read on and see how it changed from an information
Saint Joseph’s University (SJU)
Critical Success Factors for the Chief Knowledge Officer
Abstract: This article examines attributes of the CKO position and the backgrounds of the people who fill it. Variations in the prescribed role for the CKO are reviewed, as are CKO critical success factors. One critical knowledge management issue, implicit-to-explicit knowledge conversion, is investigated in some depth to reveal the unique nature of issues